Quality Assurance Executive Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at MISC Group

Title: Quality Assurance Executive

Company: MISC Group

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This role resides under MISC Marine (the Integrated Marine Services arm of MISC Group).

Key Accountabilities

1. Quality Management System (QMS) Administration

Coordinate the day-to-day implementation of the Technical Services Quality Management System (QMS) in accordance with approved procedures, Company requirements, and applicable quality standards.
Maintain the documented management system to ensure procedures remain current, controlled, practical, and effectively implemented across Technical Services.
Support implementation of Quality Management System initiatives established by the Manager.
Promote awareness and facilitate consistent application of approved quality management practices throughout Technical Services.

2. Department Manual, Procedures & Management System Documentation

Maintain the Technical Services Department Manual, procedures, work instructions, templates, forms, process maps, guidelines, and associated management system documentation.
Coordinate periodic reviews and updates of quality documentation with Engineering, Project Teams, and relevant stakeholders.
Review proposed procedure revisions and consolidate stakeholder feedback prior to Manager approval.
Maintain document revision history and ensure controlled distribution of approved management system documentation.
Support development of new procedures, templates, workflows, and quality documentation to improve departmental governance.

3. Internal Audit, Compliance & Non-Conformance Management

Perform internal quality audits and process compliance reviews in accordance with approved audit program and established Quality Management System requirements.
Coordinate audit activities, prepare audit reports, document findings, and communicate observations to relevant stakeholders.
Maintain the Non-Conformance Register and monitor corrective and preventive actions (CAPA) until satisfactory closure.
Monitor compliance with approved procedures, quality requirements, and departmental governance processes.
Escalate significant non-conformities, recurring findings, or process weaknesses to the Manager together with recommended corrective actions.

4. Engineering Standards & Technical Governance Documentation

Maintain the Technical Services Engineering Standards Library, ensuring technical standards, design guidelines, engineering procedures, and related governance documents remain current and properly controlled.
Coordinate periodic reviews of engineering standards with Engineering & Design and other Technical Services functions.
Maintain revision records, document history, and supporting references for engineering governance documentation.
Support implementation of approved engineering standards and governance documentation across Technical Services.

5. Knowledge Management & Organizational Learning

Maintain the Technical Services Knowledge Repository, including lessons learnt, best practices, standard templates, governance documents, and process references.
Coordinate collection and documentation of lessons learnt arising from audits, projects, management reviews, and continual improvement initiatives.
Promote knowledge sharing and standardization across Technical Services.
Maintain quality-related reference materials to support organizational learning and capability development.

6. Quality Performance Monitoring & Reporting

Prepare Quality Management System performance reports, audit summaries, compliance reports, non-conformance status reports, and other quality performance indicators.
Monitor quality trends, recurring findings, process effectiveness, and improvement opportunities.
Support management reviews by providing timely and accurate quality performance information.
Maintain audit registers, compliance records, quality metrics, and supporting management reports.

7. Stakeholder Coordination & Quality Support

Serve as the operational focal point for Quality Management System implementation within Technical Services.
Provide guidance to Technical Services personnel on quality procedures, documented
management systems, audit requirements, and governance documentation.
Coordinate with Corporate HSSE, Group Internal Audit, Compliance and other stakeholders on Quality Management System, audit, and governance matters.
Support Project Teams in resolving quality documentation and process-related issues while promoting practical and consistent implementation of approved procedures.
Coordinate periodic review of standard templates, forms, checklists and governance tools to ensure consistency across Technical Services.

8. Governance Support & Continuous Improvement

Support continual improvement of the Technical Services Quality Management System by identifying opportunities to improve procedures, workflows, templates, audit practices, and governance documentation.
Participate in quality improvement initiatives arising from audit findings, lessons learnt,
management reviews, and organizational feedback.
Ensure quality records remain complete, accurate, and readily available to support audits, management reviews, and certification activities.
Perform other quality management responsibilities assigned by the Manager.

Job Requirements

Education

Bachelor's Degree in Engineering, Quality Management, or other relevant technical disciplines.
Internal Auditor or ISO 9001 certification would be an added advantage.

Experience

Ideal: Minimum 3 years' experience in Quality Management Systems, Internal Auditing, Engineering Documentation, Process Improvement, Project Quality Assurance, or related engineering or maritime environments.
Experience in maintaining Quality Management Systems, coordinating internal audits, managing documented management systems, and supporting continual improvement initiatives.
Familiarity with ISO 9001 Quality Management Systems and engineering or project governance practices would be an added advantage.

Skills & Competencies

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