Overview
Quality Assurance Lab Technician (Night Shift) Jobs in Allerton, IA at ByHeart
Position Information
Working Title of Vacant Position
Quality Assurance Analyst- Continuous Quality Improvement
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
CHES INT BEHAV HEALTHC
Division
CIBH ADMINISTRATION
Requisition Number
2025093
Number of hours worked per week
40
Work Schedule
Monday-Friday
Shift: 8:00am-5:00pm with one hour lunch
Work Site Location
Chesapeake, VA: CIBH 224 Great Bridge Blvd)
Position Driving Requirement
O – Occasional
Pay Grade
GE13
Pay Basis
Semi-Monthly
Advertised Salary
$58-964-$70,000 Actual Starting Salary Depends on Education and Experience
Job Description
Chesapeake Integrated Behavioral Healthcare (CIBH) is seeking a highly motivated, team-oriented individual to serve as a Quality Assurance Analyst.
This position is responsible for responding to service recipients’ complaints, conducting internal investigations as related to human rights and corporate compliance, and conducting documentation audits utilizing our electronic medical record system to determine if it supports billing for those individuals receiving intellectual disability, mental health, and/or substance abuse services.
The Quality Assurance Analyst performs these duties under the direction and general supervision of the CIBH Quality Assurance Administrator/Corporate Compliance Officer.
Coordinates human rights investigations into alleged abuse, neglect, and exploitation.
Reviews agency incident reports and facilitates client complaints.
Audits agency programs relative to governing policies and regulations.
Serves on related agency, regional and state committees as needed.
Compiles statistical and word processing reports utilizing Microsoft Office (e.g. Excel, Word and PowerPoint) to present performance outcome measurements and other QA performance criteria.
Assists with the development of quality assurance/corporate compliance, and human rights policy and procedures.
Assists with agency electronic medical record form/protocol development.
Delivers PowerPoint presentations and assists with agency-wide staff consultation and training regarding quality assurance, human rights and corporate compliance requirements.
Performs other related duties as assigned.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires a bachelor’s degree or any equivalent combination of education and experience in human services or a closely related field.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and a driving record that is in compliance with the City’s Driving Standards.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications
Experience with the provision of services for either intellectual disabilities, mental health, and/or substance abuse is strongly preferred.
A master’s degree in a human services field is preferred and a license (e.g. LCSW, LPC, RN) is highly desirable
Experience providing services for at least two, if not all three disability areas, is preferred.
Supervisory experience of direct care services to include oversight of chart documentation is also preferred.
Knowledge of DMAS, DBHDS Licensing and Human Rights, and other payer regulations, as well of the HIPAA Privacy regulations, desired. Community Services Board experience is desirable.
Applicants should also possess strong written and verbal communication skills, the ability to advocate for service recipients and their family members in a balanced and objective manner and an ability to recognize and respond to diverse thinking styles, learning styles and cultural qualities.
Posting Detail Information
Job Open Date
02/11/2025
Job Close Date
03/06/2025
Open Continuous
Special Instructions to Applicants
Please ensure that each employment entry listed on the resume is indicated as either Full-time or Part-time hours.
Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary – Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Frequently- From 1/3 to 2/3 of the time.
Walking
Occasionally- Up to 1/3 of the time.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 10 lbs
Carrying
Rarely- Less than 1 hour per week.
Carrying Weight
Exerting up to 10 lbs
Pushing/Pulling
N = Never
Pushing/Pulling Weight
N/A
Reaching
Rarely- Less than 1 hour per week.
Handling
Frequently- From 1/3 to 2/3 of the time.
Fine Dexterity
Continuously- 2/3 or more of the time.
Kneeling
N = Never
Crouching
Rarely- Less than 1 hour per week.
Crawling
Never- Never occurs.
Bending
Never- Never occurs.
Twisting
N = Never
Climbing
Never- Never occurs.
Balancing
Never- Never occurs.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Frequently- From 1/3 to 2/3 of the time.
Foot Controls
Occasionally- Up to 1/3 of the time.
Machines, Tools, Equipment and Work Aids Used
Office equipment: laptop, copier, fax, telephone, cellphone, city vehicle
Protective Equipment Required
none required
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
S = Seasonally
Physical Danger or Abuse
N = Never
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Continuously- 2/3 or more of the time.
Emergency Situations
Occasionally- Up to 1/3 of the time.
Frequent Change of Tasks
Frequently- From 1/3 to 2/3 of the time.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Rarely- Less than 1 hour per week.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
Clinical Program Supervisor can assist if needed
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Title: Quality Assurance Lab Technician (Night Shift)
Company: ByHeart
Location: Allerton, IA
