Overview

Quality Assurance Manager – 11543 Jobs in Los Angeles, CA at The People Concern

Love + medicine is who we are, it’s what we do, it’s why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Gundersen Health System is seeking a dedicated and detail-oriented Revenue Cycle Quality Assurance Specialist to join our team! In this role, you will work under the guidance of the Revenue Cycle Insurance Follow-up Manager, focusing on assessing and enhancing training needs and materials. You will conduct ongoing competency evaluations and audits of workflow policies for various roles, collaborating closely with supervisors to provide valuable feedback and training for both new hires and existing staff. This position requires a high level of independence, as well as the ability to navigate complex assignments with discretion and sound judgment. If you are passionate about improving processes and ensuring quality in revenue cycle operations, we invite you to apply!

What You’ll Do:

Conduct audits of department policies and workflow procedures for over 100 employees within the Revenue Cycle.
Facilitate the maintenance and updates of standard operating procedures, ensuring compliance and monitoring revision dates in collaboration with leadership.
Generate weekly staff production reports for supervisors to provide feedback and education.
Develop and implement training programs for new employees and address issues identified through auditing.
Collaborate with supervisors to identify and deploy tools and resources that support employee performance and maintain ongoing competency reviews.

What’s Available:

Full-time, 1.0 FTE, 80 hours every two weeks
Monday – Friday, no weekends
Onsite Location: Onalaska, WI
Remote eligible after completion of training

Why You’ll Love It Here:

Starting wage of $22.01/hour with the potential to increase based on experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.

What You’ll Need:

High school diploma or equivalency
Background in insurance follow-up and EPIC is a plus!

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

I f you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

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Title: Quality Assurance Manager – 11543

Company: The People Concern

Location: Los Angeles, CA

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