Overview
Quality Assurance Manager Jobs in Marion, IN at ResCare Community Living
Full Job Description
Our Company:
ResCare Community Living
Overview:
The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM provides leadership oversight to operations in meeting goals and ensure safety and satisfaction for individuals supported. The QAM will work with local programs within your region to develop, coordinate, implement, and monitor quality assurance initiatives and training programs to ensure the delivery of high quality supports to the people and organizations we serve. Quality Assurance Managers play an integral part in ensuring operations meet regulatory and contractual compliance and maintain integrity of documentation to support service delivery.
Responsibilities:
Conducts quality assurance and operational reviews, generate reports, and identify desirable corrective and preventative actions
Creates and distributes schedule for quality assurance checks and full audits to insure audits are completed on a consistent and timely basis
Maintains current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review
Follows company procedure and practice for completing various program quality assessment audits
Completes Utilization Reviews on a consistent and timely basis
Completes follow-up of Quality Assurance audits on a timely basis
Requests and attends training to maintain current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review
Provides in-services for programmatic staff when requested
Maintains required training per company guidelines and policy
Establishes and maintains corrective action plans and follow up to ensure timely resolution of identifiedissues
Completes other duties as assigned
Qualifications:
Bachelor’s degree
Experience conducting quality assurance and continuous improvement activities preferred
Three plus years’ experience in quality management
Excellent customer service skills
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn. Salary Range: USD $55,000.00 – $60,000.00 / Year
Title: Quality Assurance Manager
Company: ResCare Community Living
Location: Marion, IN
Category:
