Overview
Quality Assurance Manager Jobs in Tyler, TX at Frankston Packaging Company
Title: Quality Assurance Manager
Company: Frankston Packaging Company
Location: Tyler, TX
Company: Frankston Packaging
Job Type: Full-Time Various Shifts
About Frankston Packaging
Frankston Packaging is a premier provider of custom packaging solutions, with expertise in folding cartons, labels, shrink film, and flexographic printing. Operating across three locations – Tyler, TX, Frankston, TX, and Edinburg, VA – we are committed to delivering high-quality products with operational excellence, innovation, and customer-focused service. Our dynamic growth and supportive team culture make us a top choice for industry professionals.
Position Overview
We are seeking a highly motivated and experienced Quality Assurance Manager to oversee all quality assurance and quality control efforts across our facilities. This key leadership role requires hands-on involvement on the production floor and responsibility for maintaining a robust, documented quality system that supports compliance, continuous improvement, and operational excellence.
Key Responsibilities
Develop, maintain, and update quality system documentation (work instructions, corrective actions, checklists, etc.)
Ensure quality standards are followed through start-up approvals, in-process inspections, and sample case evaluations
Provide color approvals for printed jobs and limited raw material testing
Collaborate with management to define and track performance metrics including waste, complaints, and on-time delivery
Lead initiatives for detecting, correcting, and preventing non-conforming products
Train and support employees in adhering to quality system policies and regulatory standards
Communicate weekly status updates to leadership on quality issues, CA/PA/SCAR metrics, and system goals
Minimum Qualifications
5+ years of experience in packaging manufacturing or a similar quality-intensive production environment
Proficiency in Microsoft Excel, Word, and the ability to learn new quality tracking software tools
Familiarity with measuring devices such as rulers, calipers, and measuring tapes
Strong organizational and documentation skills with the ability to manage multiple tasks independently
Excellent written and verbal communication, interpersonal, and team collaboration skills
Must be fluent in English with strong reading comprehension and reporting capabilities
Physical Requirements
Must be able to navigate the production floor and elevated walkways
May require use of stairs or ladders to retrieve quality documentation
Close and color vision is required for quality approval of printed products
What We Offer
Competitive salary
Health, dental, vision, and life insurance
401(k) retirement plan
Paid time off and company holidays
Opportunities for growth within a supportive, team-driven environment
Equal Opportunity Employer Disclaimer
Frankston Packaging is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We are committed to providing an inclusive and welcoming environment for all team members.
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