Overview
Quality Assurance Manager Jobs in North Dakota, United States at Synergy Staffing
Title: Quality Assurance Manager
Company: Synergy Staffing
Location: North Dakota, United States
Ensure that the Quality Assurance department is staffed with trained and high-performing team members. Provide guidance, training plans and feedback for areas of improvement for Quality personnel as appropriate. Ensure that annual EPR (Employee Performance Reviews) are completed and reviewed with staff as required.
Ensure effective MBOs are in place for each team member and are monitored at regular intervals. Identify potential roadblocks and assist in counter measures to remove those roadblocks to improved performance.
Ensure that the team members they oversee are adhering to all safety, regulatory and legal requirements.
Support and drive initiatives that aid in presenting buses devoid of customer dissatisfiers while meeting quality standards. Develop relationships with customers to promote a harmonious relationship between them and New Flyer.
Help drive the plant’s First-Time Quality initiative. Identify repeat defects and utilize the Quality Assurance System (QAS) to target inspections and present performance data to Production for resolution. Work with production leadership to identify plans to address those areas.
Support Operational Excellence and Lean Culture objectives with special emphasis of those areas related to Quality.
Support and endorse the use of tools to drive Quality and Continuous Improvement. This includes support and completion of A3 projects and completion of Six Sigma Green Belt training as appropriate. Ensure that the tools are clearly understood, functioning as intended and providing the desired results.
Provide leadership and resources to ensure that all Plant cell teams have trained and high-performing Quality department representation supporting the cell team. Ensure Quality is active participant in problem resolution, scrap reduction and improvement opportunities for the cell.
Support the maintenance of ISO 9001 registration and Management System including providing Quality department representation in the internal audit process.
