Overview
Quality Assurance Manager Jobs in New York, NY at COMMUNITY SERVICE SOCIETY OF NEW YORK
Title: QA Team Lead
Reports to: QA Manager
Location: InsurePay is dedicated to 100% remote work
About the role:
We are seeking a dynamic and detail-oriented QA Team Lead to drive our quality assurance initiatives and ensure the reliability, scalability, and performance of InsurePay’s platforms. You will lead a small yet impactful team, working to meet department and individual KPIs, and company goals. You will work cross functionally with engineering, product, and customer success to uphold high-quality standards and enhance our software development lifecycle.
If you are a driven individual who is looking to lead a team in a start-up like SaaS environment, this is the role for you!
You’re excited about this opportunity because you will ….
Lead and mentor a QA team, providing technical guidance and performance coaching
Ensure KPIs are being achieved, and work with QA Manager if not
Define, implement, and refine quality assurance processes, automation strategies, and testing frameworks
Collaborate with cross-functional teams to embed quality principles throughout the software development lifecycle
Develop and maintain automated and manual test plans for functional, regression, and performance testing
Analyze test results, track defects, and drive resolution in collaboration with development teams
Continuously assess and optimize QA tools, processes, and methodologies to improve efficiency and effectiveness
Assist with testing and debugging software
Set quality standards and communicate them to team members
Gather and review customer feedback to enhance software and quality assurance processes
Recommend improvements for future software products
We’re excited about you because you have ….
Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience)
5+ years of QA experience, with at least 2 years in a leadership or mentorship capacity
Experience with STLC tools including Jira, Xray, Selenium, & Postman
ISTQB / ASTQB certification(s)
Strong attention to detail and organizational skills
Understanding of quality assurance processes and standards
Technical skills and comfort with databases and report generation software
Strong critical thinking, interpersonal and communication skills
You also embody InsurePay’s core values of
Wining as a team
Taking pride in everything you do
Embracing curiosity and new ideas
Showing initiative
Benefits:
Competitive base
Generous vacation policy
Full medical, dental, and vision packages
LTD and STD coverage options
100% employer covered Basic life and AD&D
100% employer covered Employee Assistant Program
Paid Parental Leave
Paid Volunteer Time Off
401(k) with company match
About Us:
InsurePay® is a SaaS billing and payments platform that ensures accuracy of insurance premiums and offers integrated payments and reconciliations for Agencies, Carriers, MGAs, and insurance technology providers. We are empowering carriers to allow policyholders to pay only for what they need through accurate, timely, and data-driven reconciliations with a feature-rich platform that offers carrier payables, vendor payables, and claims payments all integrated to back-office systems.
With the ability to deliver an industry-leading solution, we pride ourselves on being a leader in the property and casualty market. We are a venture backed Insurtech company who is growing fast … like really fast! We are headquartered in Tennessee, with remote employees located throughout the east and west cost of the United States and Canada.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Compensation Package:
Yearly pay
Schedule:
Monday to Friday
Education:
Bachelor’s (Required)
Experience:
Leadership: 2 years (Required)
QA: 5 years (Required)
License/Certification:
ISTQB / ASTQB certification (Preferred)
Work Location: Remote
Title: Quality Assurance Manager
Company: COMMUNITY SERVICE SOCIETY OF NEW YORK
Location: New York, NY
