Overview
Quality Assurance Manager Jobs in Tamil Nadu, India at Confidential Careers
Title: Quality Assurance Manager
Company: Confidential Careers
Location: Tamil Nadu, India
Role Summary:
This role leads all quality assurance and quality control activities and processes for the site’s quality program to ensure compliance with all applicable customer order requirements, and standards, a safe work environment, employee development and engagement, quality process execution resulting in a quality product, and adherence to the project execution plan supporting on-time delivery to customers. This leadership role must demonstrate and coach enterprise leadership mindset behaviors, facilitating a process and cultural transformation across the site. Travel is expected to be less than 10%.
Responsibilities:
Oversee and direct our Site Quality Program and Cost of Quality.
Lead and resolve customer complaints and escapes problem-solving.
Champion a culture of quality and continuous improvement across the facility.
Manage incoming, in-process, and final inspections for the site.
Improve and maintain Quality KPIs, including non-conformances, rework, scrap, first pass yield, escapes, warranties, and corrective actions.
Report on KPIs, Global Corrective Actions, and support corporate data requests.
Implement and support a Zero Defect Program and enhance Customer Experience on site.
Ensure all necessary Quality certifications (ISO 9001:2015, etc.) are maintained.
Maintain compliance with our Global Procedures and industry regulations and requirements.
Support external customer audits.
Lead continuous improvement initiatives based on KPI results and support site-wide CI initiatives.
Facilitate and coach Problem-Solving (Root Cause Analysis/Corrective Action/Preventive Action) for the facility.
Partner with Supplier Performance Group to ensure suppliers meet quality and performance standards.
Conduct “Talent & Performance” reviews for the Quality Team and support Organizational Health initiatives.
Advise and guide Site Leadership on Quality matters.
Understand and interpret P&L and key financial indicators to make balanced decisions regarding expenses and costs.
Requirements:
Bachelor’s degree in Engineering (Manufacturing, Industrial, or Mechanical).
Minimum of 8 years of experience in Quality, with 5 years in a managerial capacity.
Previous experience in the metal-mechanic industries is preferred.
Advanced written and spoken English skills.
Management experience with ISO 9001:2015 quality systems (certification audits).
Skilled in Team Oriented Problem-Solving (8D, A3, RCA/CA/PA tools).
Prior experience leading/managing PFMEAs, Process Capability, SPC.
Lean Six Sigma Black Belt or Certified Quality Engineer or equivalent.
Proficient in data analysis and quality KPI performance management.
Supplier Quality Assurance experience.
Strong organizational and planning skills.
Ability to understand P&L / financials.
Proficient in Microsoft Office.
Excellent verbal and written communication skills.
Preferred:
Experience managing Nuclear Quality programs
Experience using SAP/ORACLE
Six Sigma Black Belt or Certified Quality Engineer or equivalent.
