Overview
Quality Assurance Manager (Group Technology) Jobs in Federal Territory of Kuala Lumpur, Malaysia at Hong Leong Bank Berhad
Title: Quality Assurance Manager (Group Technology)
Company: Hong Leong Bank Berhad
Location: Federal Territory of Kuala Lumpur, Malaysia
Overview
The Quality Assurance Manager who will be reporting to the Head of Process & Governance, under the Group Technology Division, is responsible to conduct independent assessment in the identified IT process area(s) and to recommend solutions with a goal to work towards achieving higher compliance level, improve operational gaps and effective environment to support and add value to the business. The other key responsibilities are as detailed below:
Key Responsibilities and Accountabilities:
Functional (job responsibilities)
Manage all aspects of planning, developing and executing quality assurance fieldwork, programs and initiatives
Drive and facilitate division-wide quality assurance self-assessment exercise for all IT pillars, including regional entities
Conduct planned and ad hoc compliance check to ensure adherence to internal and regulatory requirements and improve overall compliance level
Objectively conducts independent assessment and quality inspections in ensuring that the services and deliverables meet the established set of standards and processes
Identify pain points for improvement from people, process, technology and reporting perspective and propose recommended solutions on the operational gaps
Work closely with stakeholders/issue owners to address the gaps and implement corrective and preventive action plan
Assessment report provisioning
Deliver quality assurance related awareness & provide advisory role
Owns quality assurance framework and methodology, such as testing and sampling approach
Organizational (organizational responsibilities)
Administration:
Provide efficient administrative support functions within the department & ensure accurate compilation & submission for management reporting or relevant committee meetings.
Assist Head of Department to reduce overhead costs & meet budgeted targets.
Jobholder requirements:
Education/Qualification
Malaysia citizen
Professional IT qualification/IT degree/related degree or diploma.
Experience/Requirements
At least 5 years related experience in IT with thorough understanding of IT landscape, in order to be able to conduct independent assessment on identified services and support processes
Sound knowledge of overall IT processes and services.
Experience and exposure in audit / compliance assessment / independent quality assessment for IT pillars, especially in Security and Infrastructure area, preferably with operations background
Strong communication, analytical and report writing skill
Possess understanding of BNM RMIT policy
Certification/Licensing Requirements
Exposure/certification in the below area is a plus:
BNM RMIT
PCI-DSS
Swift Guidelines
MAS TRM
NBC TRM
SBV Circulars
HKMA
ITIL
IS27001, NIST
PMBOK
TOGAF
COBIT
Lean IT
What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
HLB Careers Link:
https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Quality-Assurance-Manager_JR0000018472
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https://hlb.wd3.myworkdayjobs.com/HLBCareers/
