Quality Assurance Officer

Overview

Quality Assurance Officer Jobs in Jeddah, Makkah, Saudi Arabia at AVK Saudi Valve Manufacturing Co. Ltd. (AVK SVMC) الشركة السعودية لصناعة الصمامات المحدودة

Title: Quality Assurance Officer

Company: AVK Saudi Valve Manufacturing Co. Ltd. (AVK SVMC) الشركة السعودية لصناعة الصمامات المحدودة

Location: Jeddah, Makkah, Saudi Arabia

Company Description AVK Saudi Valve Manufacturing Co. Ltd. (AVK SVMC), established in 1985 in Jeddah, Kingdom of Saudi Arabia, is part of the AVK Group, a global industrial organization comprising dozens of companies worldwide. AVK specializes in valves, hydrants, and accessories for water and gas distribution, sewage treatment, fire protection, and a wide range of industrial applications. Its products are designed to major international standards, certified by UL, FM, and ISO 9001:2008, and sold in more than 80 countries. AVK SVMC operates a modern factory and sales offices in Jeddah, Riyadh, and Al-Khobar, serving leading clients such as Saudi Aramco, SABIC, and the Ministry of Water & Electricity. The company offers a professionally managed, quality-focused environment with strong regional and international market presence.

Key Responsibilities

·      Support the implementation and maintenance of the company’s QMS in accordance with ISO 9001 and applicable customer and regulatory requirements.

·      Monitor compliance with approved procedures, work instructions, forms, and quality requirements.

·      Participate in the review and revision of quality procedures and documents.

·      Support document and record control activities within the QMS.

·      Identify opportunities to improve the effectiveness and efficiency of quality processes.

·      Assist in preparing quality reports and management information.

·      Prepare and participate in internal quality audits according to the approved audit program.

·      Record audit findings and verify that corrective actions are implemented effectively.

·      Follow up overdue audit actions and escalate significant or recurring issues.

·      Support external certification and customer audits.

·      Monitor compliance with applicable standards, specifications, and customer requirements.

·      Support investigation of quality problems using appropriate root-cause analysis techniques.

·      Coordinate with relevant departments to develop corrective and preventive actions.

·      Verify the effectiveness of corrective actions before closure.

·      Analyze recurring nonconformities and identify systemic causes.

·      Maintain accurate NCR and corrective-action records.

·      Support the investigation and resolution of customer complaints.

·      Coordinate with QC, Production, logistics, and other relevant functions to establish root causes.

·      Monitor complaint response and closure against established targets.

·      Analyze complaint trends and recommend preventive actions.

·      Participate in supplier audits and assessments when required.

·      Monitor supplier-related nonconformities and corrective actions.

·      Work closely with QC and Production to prevent defects rather than relying solely on final inspection.

·      Prepare periodic quality reports and KPI dashboards.

·      Support quality awareness and QMS training for employees.

·      Assist in developing quality-related training materials.

·      Promote awareness of customer requirements, quality standards, procedures, and quality objectives.

·      Identify recurring errors that may require additional employee training.

Specialized Knowledge / Skills

·      Bachelor’s degree in mechanical engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.

·      2–4 years of relevant experience in Quality Assurance, Quality Control, manufacturing, or QMS activities.

·      Experience with internal audits, NCRs, root-cause analysis, and corrective actions.

·      Good understanding of manufacturing processes and quality principles. Risk-based thinking.

·      Process mapping.

·      Statistical analysis and quality tools.

·      NCR and complaint management. Document and record control.

·      Quality KPI development and analysis.

·      Microsoft Office, particularly Excel and Power Apps.

·      Ability to interpret engineering drawings, specifications, and applicable standards.

·      Good organization and follow-up discipline.