Overview
Quality Assurance Specialist Jobs in Wellington, Wellington, New Zealand at Kiwibank
Title: Quality Assurance Specialist
Company: Kiwibank
Location: Wellington, Wellington, New Zealand
- Fantastic benefits, including 4 Wellbeing days per year!
- Flexible working, with (minimum) 2 days in the office per week
- Grow your career with a NZ owned bank that puts people and purpose first
We’re committed to helping our people support customers confidently in the moments that matter. Strong quality assurance practices play a vital role in creating good customer and business outcomes. This role helps make sure our credit decisions are sound, consistent, and aligned with our obligations to Kiwi across the motu.
Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.
As our Quality Assurance Specialist – Credit, you will complete reviews of credit lending outcomes to ensure decisions are made in line with Kiwibank’s credit policy, business processes, and Delegated Lending Authority. Your mahi provides assurance that we are meeting our regulatory obligations, including CCCFA requirements for suitability and affordability.
You will deliver scheduled Quality Assurance reviews, report insights, and work collaboratively with business teams, Operational Risk and Compliance partners, and learning teams to uplift capability. Your work helps ensure our credit processes, systems and controls are working as intended, contributing directly to better outcomes for our customers and our people.
Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.
To be successful, you’ll bring experience in credit, lending or credit analysis, along with a strong ability to identify and assess risk.
You will have:
- Proven experience in credit analysis, lending, or understanding of the credit process within banking
- The ability to identify risk and determine the materiality of findings
- Strong analytical skills, with comfort working with data and identifying trends
- Ability to prioritise effectively and manage workload methodically
- Excellent communication skills, able to deliver complex information clearly and tactfully
- The ability to provide coaching and guidance across the business
You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment.
Tono mai | Apply Now – Join our Kiwibank team and grow your career in an environment where you can belong.
Applications close on Wednesday 25 March.
For more information, please see the attached Position Description: Position Description
Ko tātou tēnei – Hei hāpai ake i a koe | This is us. Where you matter.
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work – this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
Ko tātou tēnei – Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
