Overview

Quality Assurance Specialist Jobs in Pakistan at Recruitment company (NDA)

Title: Quality Assurance Specialist

Company: Recruitment company (NDA)

Location: Pakistan

Our client is an international company providing a wide range of services across different markets. They are currently looking for a proactive Quality Assurance Specialist to develop guidelines for Support Specialists and assess the quality of their performance.

Apply if you have strong writing skills and attention to detail.*

Main Responsibilities:

  • Assess the quality of agents' performance and provide feedback regarding it
  • Translate, validate and optimize existing guidelines
  • Maintain communication with cross-functional teams within the service

Requirements:

  • Strong writing and verbal skills in Urdu and English languages
  • Ability to learn quickly and adapt to new challenges
  • Ability to work in a team and provide constructive feedback

*By applying, you consent to the transfer of your CV to our client for consideration for this position.

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.