Overview
QUALITY ASSURANCE SPECIALIST – FOOD MANUFACTURING Jobs in Sofia, Sofia City, Bulgaria at Dairy Day Ltd.
Title: QUALITY ASSURANCE SPECIALIST – FOOD MANUFACTURING
Company: Dairy Day Ltd.
Location: Sofia, Sofia City, Bulgaria
Dairy Day is a Bulgarian manufacturer of fresh dairy products. At our production facility in Sofia, we produce yogurt, ayran, fresh milk, dairy desserts, and a wide range of products developed by our own team. Since 1964, our factory has been supplying both the Bulgarian market and international customers, operating continuously while maintaining the highest production standards.
We are constantly looking for ways to improve—whether by optimizing our processes, delivering better value to our customers, or developing new opportunities for business growth. This mindset of continuous improvement is part of who we are.
At Dairy Day, quality is not just the result of final inspection—it is built into every stage of the production process. We believe sustainable results are achieved through professionalism, effective solutions, personal accountability, and strong collaboration across teams.
We are looking for a QUALITY ASSURANCE SPECIALIST who will be a true business partner to Production and play a key role in developing and maintaining our Quality and Food Safety Management Systems. We are looking for someone who not only identifies non-conformities but also investigates root causes, drives improvements, and works closely with cross-functional teams to prevent recurrence.
Key Responsibilities:
• Ensure compliance of production processes and finished products with company standards, legal requirements, and Quality Management Systems.
• Maintain, develop, and monitor Quality and Food Safety Management Systems, including IFS, BRC, HACCP, and other applicable standards.
• Plan, organize, and conduct internal audits and monitor the implementation of corrective and preventive actions (CAPA).
• Participate in external audits, customer audits, certification audits, and follow-up activities.
• Investigate quality issues, customer complaints, and non-conformities by performing root cause analysis and implementing preventive measures.
• Monitor quality KPIs and prepare reports and analyses to support continuous improvement initiatives.
• Deliver training and provide guidance to employees on Quality Management Systems, Good Manufacturing Practices (GMP), and Food Safety requirements.
• Participate in projects aimed at process optimization and continuous improvement of quality management systems.
We are looking for a professional who has:
• University degree in Food Technology, Chemistry, Biotechnology, Quality Management, or another relevant discipline.
• Minimum 3 years of professional experience in a similar Quality Assurance role within the food manufacturing industry.
• Hands-on experience in implementing, maintaining, and improving Quality and Food Safety Management Systems.
• Practical experience in planning and conducting internal audits, as well as participating in certification and customer audits.
• Excellent knowledge of IFS, BRC, HACCP, and other food safety and quality standards.
• Good knowledge of Bulgarian and European food safety legislation.
• Good command of English, both written and spoken.
• Strong analytical skills, attention to detail, and the ability to work with technical documentation.
• Proactive mindset, initiative, and excellent collaboration skills.
What we offer:
• The opportunity to join one of Bulgaria’s leading dairy manufacturing companies.
• A modern production environment with high quality standards.
• The opportunity to actively contribute to the development and continuous improvement of Quality Management Systems.
• Production facility conveniently located in the center of Sofia.
• Competitive social benefits package.
• Food vouchers.
• Transportation allowance.
• Private health insurance and life insurance.
• Additional pension insurance.
• Summer, Easter, and Christmas bonuses.
• Additional benefits for employees’ children up to 12 years of age, including healthcare support and family events.
• Company canteen and free parking.
If you are interested in joining our team, please send us your CV.
All applications will be treated with strict confidentiality in accordance with the applicable personal data protection legislation. Only shortlisted candidates will be contacted for an interview.
