Overview
Quality Assurance Specialist I/II – Quality Systems (Contract) Jobs in Lynnwood, WA at Partner Therapeutics
Lives Change Here! We are GROWING…Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and a history dating back to 1942.
Our Mission: Providing behavioral health and recovery services that transform the lives of children, adults, and families in the communities of SW Washington.
Why Work Here?
CRMHS offers amazing benefits aside from health and wellness (medical/dental/vision etc.) Work life balance benefits: 11 total paid holidays per year, including 3 paid floating holidays available upon hire, 24 days of PTO days in the first year and only increases from there! Career development: $325 annual allowance for career development and education with an additional 40 hours of paid time off for career development/education! And so many More!
Starting Pay Range – $21.64 – $23.81 /hr
Summary:
To provide administrative assistance to Operations Manager and staff for our AOP Department. Communication center point. Responsible for data entry to proprietary data system and department data bases. Assist Program Supervisors to track team productivity.
Essential Job Responsibilities:
Enter deadline – sensitive data into the computer information system in a timely manner. Perform all related self-check, error-correction, and date information functions according to timelines.
Assist with correspondence, faxing, copying.
Answer incoming program calls, take and distribute messages.
Provide support for staff to track and complete required paperwork.
Maintain necessary computer and hard copy files.
Cross train to alternate duties as necessary to cover inter-departmental and program needs.
Communicate any site maintenance needs to the Facilities Coordinator.
Maintain Office Supplies and agency forms.
Maintain Tracking and Reports
Maintain Petty Cash Account
Maintain agency and create department forms
Maintain department bus passes for consumers
Record meeting minutes
Cover Front Desk, answer phones, Collect copays and insurance cards. Greet clients and visitors to the Clinic and notify appropriate staff of their arrival. Monitor Lobby as needed.
Schedule appointments for Provider and Clinicians.
Assist Intake Coordinator with Screening and Data Entry as needed.
Cross train to alternative duties as necessary to cover inter-departmental and program needs.
Work closely with compliance to ensure all compliance functions within the agency are being properly executed.
Non-essential Job Functions:
Attend staff and planning meetings as scheduled.
Maintain communication and cooperative working relationships within the agency.
Other duties as assigned by Supervisor.
Education, Licensing and Experience:
Within 2-4 years of experience in an office type setting. Excellent organizational, clerical, computer, communication, and customer service skills. Able to multi-task.
Competencies, Knowledge, Skills and Abilities:
Good communication and interpersonal skills, basic knowledge of chronic mental illness, customer service, maintaining and building therapeutic relationships. Assessment skills, multi-tasking, making decisions, problem solving, intermediate computer literate, and good time management skills. Flexible and open to change.
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Title: Quality Assurance Specialist I/II – Quality Systems (Contract)
Company: Partner Therapeutics
Location: Lynnwood, WA