Overview

Quality Assurance Specialist II Jobs in Atlanta, Georgia, USA at Spectraforce Technologies

Job Title:

Quality Assurance

Specialist II

Location:

Atlanta, GA

Duration:

6 Months

Top 3 skills:

Creating and maintaining test scripts

Ability to apply concepts across multiple lines of business

Experience using a QA software system (preferably qTest)

Responsibilities:

HR Service Now is a case management/workflow application used by Client’s HR organization. We have multiple ad hoc projects, application upgrades and patches throughout the year, and a backlog of application functionality we’d like to implement. We need someone to help us manage the

quality assurance

(QA), testing, and documentation related to the various projects and deliverables.

Support the HR Service Now team in the quality assurance/testing and documentation aspect of project delivery, application upgrades, patches, and other duties as assigned,

Work with manager to create and maintain test scripts and create a repeatable and sustainable QA protocol/strategy

Must have experience with quality assurance and application testing protocol, including writing test scripts/user stories, leading test sessions, defect tracking and management, and creating associated metrics.

Schedule and lead testing sessions with HR Service Now team members related to projects, upgrades, and patches

Analyze defects and work with developers/specialists to identify root cause

Report and track defects to resolution; develop process to capture QA metrics

Ensure technical documentation is reviewed and updated to assist with the QA process

Collaborate with other HRSD team members, ITSM Service Now, and other IT and business areas to ensure successful delivery of initiatives

Ensures all processes comply with Client’s policies and procedures and applies best practice standards throughout product lifecycle.

Must be available to work at least 4 hours one Saturday per quarter for system upgrades and patches

Must be flexible, adaptable to quickly changing priorities, and able to handle multiple projects simultaneously

Practices safety-conscious behaviors in all operational projects and procedures.

Other duties as assigned

Title: Quality Assurance Specialist II

Company: Spectraforce Technologies

Location: Atlanta, Georgia, USA

Category: IT/Tech (IT QA Tester / Automation), Quality Assurance – QA/QC (IT QA Tester / Automation, QA Specialist / Manager)

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