Overview
Quality Assurance Supervisor Jobs in Surrey, Canada at Tropicale Foods, LLC
Supervising the activities of Quality Assurance Technicians. Directing quality assurance activities on the factory floor while maintaining a close rapport with production and the rest of the Quality team to identify, solve and prevent problems affecting quality. A key position within the Quality Team providing expertise and support to the Operations department and factory Management staff, fostering a cross departmental quality and compliance mind-set in order to produce safe, high-quality products in a cost-effective manner.
Job Responsibilities:
- Managing and overseeing Hold and complaint management programs with trend analysis.
- Overseeing the EMP program and trend analysis.
- RCA and CAPA.
- Responsible for all other supervisory activities including, but not limited to, labor budget management, performance evaluation, hiring, discipline, coaching, training and development and termination recommendation.
- Coordinates with production the monitoring of processes and procedures to ensure products are manufactured in conformance with Good Manufacturing Practices, Food Safety Practices and customer specifications.
- Ensures the execution and efficacy of key QA technicians tasks such as the sampling and assessment of production samples to ensure that products meet internal and customer-specific food safety & quality standards; propose improvement plans when gaps or improvement opportunities are discerned.
- Ensures customer/internal records are reviewed and submitted on a timely basis.
- Report and create corrective actions for deficiencies and missing data.
- Collaborates with other Quality sub-teams to manage release of finished products after proper record review.
- Administers the product hold, rework, return and recall program.
- Utilize Data analysis and develop metrics to bring visibility to current status and historical data for upper management team.
- Collaborate with other Quality Team members or cross-functional team members to produce and distribute reports analyzing food safety and quality compliance trends, efficacy and efficiency improvement as well as cost-savings opportunities.
- Report routinely to management where unacceptable QA or Food Safety results or improvement recommendations have been identified.
- Prepares reports that document testing activities, test results, and operational issues involving product quality and safety and present to factory, Plant Management and Corporate.
- Facilitates transitions between shifts and seamless handoffs and communicate key information to peers, team members and Production Management.
- Communicate effectively with the department, factory, Plant Management and Corporate.
- Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
- Utilize 5why Root Cause Analysis process for the investigation of consumer and customer complaints and quality related issues.
- Develops, uploads/presents corrective actions, monitors for effectiveness and generates trending reports.
- Ensures an active GMP and internal quality audit program in compliance with the Quality policies and the latest edition of the SQF Level 3 code.
- Ensures review, verification and update of HACCP/HARPC plans, SOPs as needed; leads the training of associates at all levels on quality programs as directed.
- Participates in continuous improvement initiatives by identifying opportunities and recommending changes primarily within own area of responsibility in order to improve Quality metrics and KPIs in the factory.
- Assists in the development of and operation of QM Pillar and the associated team activities.
- Supports factory traceability exercises.
- Supports in all regulatory, third party and customer audits and inspections as directed.
- Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of departmental and company-wide targets.
- Supports in training programs for all plant individuals on food safety and quality related topics.
- Supports in special projects and generates summary of projects’ performance.
- Develop shift report for QA techs to bring visibility to daily in process QC check pass rates.
- Serves as a backup…
Title: Quality Assurance Supervisor
Company: Tropicale Foods, LLC
Location: Surrey, Canada
Category:
