Overview
Quality Assurance Technician Jobs in Chicago, IL at Resolve Hrs
About Us:
The Meiji Group was founded in Japan in 1916. For nearly a century, it has provided a broad range of products built upon the accumulated knowledge and skills of its talented workforce. Its products are extensive and include confectionery, dairy, baby food, infant formula, sports nutritionals, health and beauty items, as well as pharmaceuticals.
Meiji America Inc., founded in 2011, as the United States division distributes Meiji branded confections as well as Stauffer’s branded cookies and crackers in the US market.
Meiji manufactures and distributes a variety of unique confectionery and snack products including HELLO PANDA™, YAN YAN™ and CHOCOROOMS®. Hello Panda and Yan Yan are fun portable treats that are perfect for on-the-go snacking. Hello Panda has a crème center and a crunchy shell with drawings of cute Pandas enjoying various sports. Yan Yan is a fun and delicious activity with sweet cracker sticks and crème for dipping. Chocorooms are an indulgent snack with a unique mushroom shape and wonderful chocolate flavors. Its melt-in-your mouth crispy cracker stems are topped with milk and dark caps made from quality West African cocoa beans.
Stauffer’s is best recognized for its original animal crackers but the company also produces a variety of crackers and cookies in two bakeries within the United States. Stauffer’s roots are in York, Pennsylvania where the first animal crackers were produced in 1871. Our second bakery resides in Santa Ana, California near Laguna Beach. Stauffer’s west coast bakery started producing crackers and cookies in 2001. Enjoy snacking with delicious Stauffer’s animal crackers in a variety of flavors and shapes.
POSITION SUMMARY:
Supports food safety and quality throughout receiving, storage, processing, baking, packaging, sanitation, and release for shipping. Properly documents and completes GMP & Absolute Safety Violation reporting, internal audits, sanitation inspections & verification, critical & preventive control verifications, product evaluations, holds of non-conforming materials, and investigations of supplier & customer complaints. Participates in hold investigation and resolution, meetings as required, product reviews, production data analysis, root cause analysis, and identification of corrective and preventive actions. Maintains laboratory instrumentation, lab procedures, recordkeeping, calibration, 6S, and high level of Good Laboratory Practice compliance.
PRINCIPLE ACCOUNTABILITIES:
35% – Interacts with Operations, Maintenance, Sanitation and Engineering to investigate and resolve production issues. Participates in daily meetings as required, coordinate’s product evaluation, and facilitates the evaluation and timely closure of non-conforming issues and finished product holds. Provides data analysis, product summaries, and inspection results to management for appropriate product review and disposition.
35% – Provides Quality support to the operation through inspection and verification activities. Verification activities include monitoring critical processing information regularly to tie to finished product attributes and characteristics to ensure compliance to Manufacturing Specifications. Inspection activities include observation, measurement, and inspection at key points in the production process (i.e. taste, visual inspection, analytical measurements, and physical characteristics).
15% – Facilitates the collection, organization, storage, and retention of the Quality System documentation including Operations paperwork packets, COAs, lab analytical reports, etc. Collects, analyzes, and prepares monthly scorecard data as required as well as Operations and Quality metric tracking.
10% – Participates as an active member on continuous improvement projects; 6S teams, Kaizen events, PDCA, Safety audits, Sanitation audits, GMP walks, internal food safety team, etc.
5% – Assists with the design, development, implementation, continuous operation/improvement, and maintenance of the Quality Information System.
RESPONSIBILITIES/JOB COMPLEXITY:
Performs quality support through observation, verification, and inspection at critical processing steps. Tasks may be operator procedure verifications, inspections of equipment and cleaning performance, as well as raw material, in-process product, or finished product evaluations.
Analyzes key product and process variables/attributes to understand process capability, identify process drift, and effects on finished product quality.
Collaborate with Operations, Quality, Maintenance, Engineering, and Sanitation to troubleshoot a product defect or processing issue. Participate in the discussion of potential root causes and assist with the implementation of effective corrective and preventative actions.
All other duties as assigned.
KNOWLEDGE/SKILLS/ABILITY:
GED, Diploma, Food Safety/ Quality certification, or minimum 1 year of food industry experience.
Strong technical acumen – ability to troubleshoot a problem, involve other stakeholders as necessary, and brainstorm potential root causes
Strong verbal and written communication skills
Strong interpersonal skills
Computer skills necessary, proficient with Microsoft Office
Statistical background a plus
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills
Computer skills including proficiency with Microsoft Office software, and able to master other software.
Other
Certifications in the following are highly desirable: SQF Food Safety &/or Quality standards, HACCP, PCQI, RCA CAPA, Continuous Improvement, Six Sigma, Food Safety/ Defense/ Sensory Evaluation, and statistical analysis tools
Physical Demands and Work Environment
While performing the duties of this job, the employee is regularly required to sit; use hands to grasp, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk, stand, stoop, kneel, climb stairs, and crouch. Specific vision abilities required by this job include close proximity and color vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate.
Pay Rate: $20.56/ hour
Monday thru Friday plus weekends as needed
Position Type: Hourly
Reports to Quality Assurance Supervisor
· Provides Quality support to the operation through inspection and verification activities. Verification activities include monitoring critical processing information regularly to tie to finished product attributes and characteristics to ensure compliance to Manufacturing Specifications. Inspection activities include observation, measurement, and inspection at key points in the production process (i.e. taste, visual inspection, analytical measurements, and physical characteristics).
· Facilitates the collection, organization, storage, and retention of the Quality System documentation including Operations paperwork packets, COAs, reports, etc. Collects, analyzes, and prepares monthly scorecard data as required as well as Operations and Quality metric tracking.
· Participates as an active member on continuous improvement projects; 5S teams, Kaizen events, PDCA, Safety audits, Sanitation audits, GMP walks, internal food safety team, design, and development of Quality Information System, etc.
· All other duties as assigned.
ACCOUNTABILITY:
A Quality Assurance Technician will be accountable to the Quality Assurance Supervisor for fulfillment of his or her duties. The performance of a Quality Assurance Technician will be measured to the degree of his or her production levels and quality of work performed in these assigned areas.
EXPERIENCE:
· Strong technical acumen – ability to troubleshoot a problem, involve other stakeholders as necessary, and brainstorm potential root causes
· Strong verbal and written communication skills
· Strong interpersonal skills
· Computer skills necessary, proficient with Microsoft Office
· Statistical background a plus
· Computer skills including proficiency with Microsoft Office software, and able to master other software.
· Practitioner of SQF Quality Systems, HACCP Methodology, cGMP’s and statistical tools
EDUCATION:
4-year BS degree science or related discipline is desired or minimum 5 years of progressive food industry experience
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
While performing the essential duties of this job, the employee is regularly required to sit; use hands to grasp, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk, stand, stoop, kneel, crouch, climb and lift up to 50lbs and shared weight up to 100lbs. Specific vision abilities required by this job include close vision and color vision. Occasional exposure to airborne dust, high humidity and extremes of hot and cold are possible. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer: Meiji America/ D.F. Stauffer’s is an Equal Opportunity Employer M/F/Disabled/Vets
Notice to Staffing Agencies, Placement Services, and Professional Recruiters
Meiji America Inc. / D.F. Stauffer Biscuit Co., Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Meiji America employees directly in an attempt to present candidates.
Meiji America will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Meiji America, including unsolicited resumes sent to a Meiji America mailing address, fax machine or email address, directly to Meiji America employees, or to Meiji America’s resume database will be considered Meiji America’s property. Meiji America will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Meiji America will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.
Job Type: Full-time
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 – 50 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Language:
English (Required)
Ability to Commute:
Santa Ana, CA 92704 (Required)
Ability to Relocate:
Santa Ana, CA 92704: Relocate before starting work (Required)
Work Location: In person
Show more
Title: Quality Assurance Technician
Company: Resolve Hrs
Location: Chicago, IL
