Overview
Quality Assurance Technician Jobs in Lowell, MA at Mount Family Group, LTD
Position Summary:
The Quality Assurance Administrative Assistant (QA Admin) will support the Quality Control (QC) and Quality Assurance (QA) teams by managing documentation, fielding communications, and assisting with various administrative tasks. This role is crucial in ensuring the smooth operation of quality processes within the dietary supplement manufacturing environment.
Key Responsibilities: Responsibilities include but are not limited to:
Document Management: Collect, organize, and file quality-related documents for easy access.
Communication: Handle emails and phone calls related to quality inquiries, directing them as needed.
Document Retrieval: Ensure necessary documents are available for audit and inspections.
Folder organization: Reorganize digital and physical folders for efficient document management.
Batch records: Assist in creating and verifying batch records.
Data Entry: Maintain accurate records by inputting quality-related data into databases.
Supplier Quality: Evaluate and monitor supplier performance, maintaining audit and quality agreement records.
Regulatory Compliance: Support compliance efforts by preparing and submitting regulatory documents.
Continuous Improvement: Participate in projects to enhance quality processes, providing administrative support.
Customer Complaints: Document and investigate customer complaints, coordinating resolutions with relevant teams.
Other tasks as assigned by management.
Education and Experience:
High school or equivalent; associate degree or higher preferred.
Previous experience in quality control or quality assurance role is preferred.
Skills and Abilities:
Experience with Quality Management Systems (QMS) is a plus.
Knowledge of GMP regulations.
Strong organizational and documentation skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent communication and customer service skills.
Problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Commitment to maintaining high-quality standards.
Pay:
$16.00 – $19.00 per hour
Benefits:
Paid Time Off
Sick Time
Paid Holidays
401(k)
Health Insurance
Life Insurance
1-4 Company Events per calendar year
Work Hours:
Monday – Friday (40-hours per week)
Work Location:
Largo, FL (In-person)
Ability to commute and/or relocate prior to starting (Required).
Job Type: Full-time
Pay: $16.00 – $19.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Largo, FL 33773 (Required)
Ability to Relocate:
Largo, FL 33773: Relocate before starting work (Required)
Work Location: In person
Title: Quality Assurance Technician
Company: Mount Family Group, LTD
Location: Lowell, MA
