Overview
Quality Assurance Technician – Days Jobs in Owensboro, KY at Swedish Match North America LLC
About Us:
Stone Ground Bakery and Wheat Montana Bakery and Deli is a leading Intermountain bakery and premium flour producer dedicated to crafting high-quality baked goods using the finest ingredients and the baker’s choice for flour. With a bakery in Salt Lake City and Three Forks, Montana, we offer a unique geographic footprint to serve our varied customer base. With a commitment to excellence and a passion for baking, we strive to delight our customers with delicious products that bring joy to every occasion.
Purpose and Scope of Position
The QA Supervisor is responsible for supervision of the Sanitation department and personnel and assists with Food Safety and Quality (FSQA) personnel and the Food Safety and Quality System. This position has supervisory responsibilities over the Sanitation team and the implementation and daily execution of MSS completion. Other responsibilities include assisting with compliance with regulatory and customer requirements and company policies and procedures, engaging everyone in the organization to strive for the highest standards of food safety and quality every day, monitoring and ensuring continuous improvement of the Food Safety and Quality system.
Duties and Responsibilities
Essential Functions:
Coordinates and supervises the activities of the Sanitation team for implementation and daily execution of MSS
Recommends modifications to food safety and quality policies and procedures as necessary to ensure safe quality products
Communicates programs and procedures to Sanitation team and other plant team members by conducting training
Interfaces with facility team to assist in problem solving using root cause analysis when investigating daily personnel and processing incidents
Ensures sanitation programs are executed and communicates issues to assure the plant is complying with customer specifications
Complete additional tasks as directed by the Plant Manager
Manage the team of hourly Sanitation Technicians including managing & scheduling
Performs performance evaluations of direct reports according to schedule
Assists Co-Supervisor with additional duties and responsibilities including:
Follows all company food safety and quality related policies and report non-compliances to the Plant Manager
Ensures all operations and quality assurance activities are performed in adherence to FDA cGMPs
Ensures adherence to Food Safety, Quality, and Sanitation SOPs
Reports on key performance indicators for Food Safety and Quality
Ensures food safety and quality inspections, batch record review, and other quality assurance tasks are completed appropriately
Supervises quality label/labeling operations
Responsible for interviewing, hiring, training, goal development and performance management; including any necessary disciplinary actions
Develops and maintains inspection procedures
Ensures that all inspections, line checks, verifications, and test procedures are properly completed and documented
Helps drive a culture of Food Safety, Quality, and Continuous Improvement
Ensure batch records and related documents are reviewed to ensure quality and compliance
Manages holds and non-conforming product, provides support for disposition
Helps investigate non-conforming events and deviations. Helps determine product impact. Helps identify and implement corrective and preventive actions.
Helps ensure adequate facility controls are in place, following the Food Safety Plan and Preventive Controls
Conducts environmental monitoring swabbing and product testing activities, collect samples for shipping, and recording testing results
Responsibility for final product approval & release
Assists in ensuring food safety and quality related work orders are followed up, documented, updated & completed by the Maintenance Department
Assist with regulatory and 3rd party inspections, Kosher, Non-GMO, SQF, and customer audits
Assists in the review of artwork, label approval, and nutritional ingredient statements and labels, prior to approval by the Plant Manager
Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, or finished products
Performs QA or Sanitation Technician functions when they are absent
Basic Qualifications
High School Diploma/GED required. Associates or Bachelor’s Degree preferred in a relevant field (Food Science, Nutrition, etc.)
At least 5 years related experience and/or training or equivalent combination of education and training
Product-related experience/familiarity and knowledge of baking manufacturing processes desirable
2+ years of supervisory experience
PCQI Certification desirable
SQF Practitioner Certification desirable
Proficient computer skills such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
Working knowledge of FDA cGMP regulations (21 CFR 117) and quality systems regulations/requirements
Good communication skills at all levels, both written and verbal; both individually and in a group setting
Strong skills in analytical thinking and problem solving
Ability to perform multiple tasks and ability to effectively manage conflict
Ability to work in teams to obtain results
Proactively identify issues and act
Good decision-making skills. Ability to make decisions autonomously with limited information.
Good organizational and prioritization skills
Physical Requirements
Occasionally lifts up to 50 pounds
Behavioral Characteristics and Expectations
Interacts with others in a positive manner
Under all circumstances maintains professional composure in dealing with customers and fellow employees
Consistently represent work unit and department in a positive manner
Assists others when needed
Arrives at work on time and whenever scheduled (unless there is an illness or other emergency) to ensure that the rest of the staff is not put in a hardship situation
Regularly keeps supervisor informed of progress, issues, and potential problems
Delivers work as promised
Shows consistent flexibility in adjusting to system, procedural, cultural, managerial, and philosophical changes in the work unit.
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Title: Quality Assurance Technician – Days
Company: Swedish Match North America LLC
Location: Owensboro, KY
