Overview
Quality Assurance Technician I- 3rd shift Jobs in River Falls, WI at Rise Baking Company, LLC
Are you excellent at reviewing information? Do you possess an eye for detail? Then the Quality Assurance Specialist role is a perfect fit for you.
We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Quality Assurance Specialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases.
In this role you will review sales to verify and ensure that all sales packages are accurately sold to highly qualified guests who have purchased a vacation package.
Here are some of the other functions of this role:
Ensure all information relayed to the guest is complete and accurate based on scorecard metrics
Prepare and provide accurate data that is accurately documented in systems to build reports that will better support the teams
Thoroughly review calls to ensure that the correct expectation is set for our guests and that there is no misleading information during the call
Effectively communicate your findings with your fellow team members as well as your management
Handle time optimally to punctually attend daily team meetings, training sessions, and company appointments
Do you have these skills?
High School Diploma or equivalent
Excellent written and interpersonal skills
Computer literate with excellent typing skills, 10-key preferred
Proficient with Microsoft Office including Excel and Outlook
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
HGV now offers Day One Team Member Benefits!
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Title: Quality Assurance Technician I- 3rd shift
Company: Rise Baking Company, LLC
Location: River Falls, WI
