Overview
Quality Auditor Jobs in Champaign, IL at TRIGO Global Quality Solutions
Job Title: Quality Assurance Coordinator
About the Role:
At LYNX Legal Services, a subsidiary of U.S. Legal Support, the Quality Assurance Coordinator plays a key role in supporting the day-to-day tracking and management of the procedural workflow for legal document service. This position requires strong data entry and legal research skills, along with the ability to interact professionally with both clients and contractors. The Quality Assurance Coordinator will help manage new service orders, provide case updates, and maintain workflow accuracy to ensure the efficient execution of legal services.
Location: Tampa, FL
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Key Responsibilities:
Assist with case updates, follow-ups, and status confirmations
Conduct legal research as required
Interact with clients to confirm service instructions and updates
Communicate with contractors to assign and track service jobs
Ensure data accuracy and maintain compliance with internal procedures
Help maintain an organized workflow to meet tight deadlines
Perform additional administrative and support duties as assigned
Qualifications:
High proficiency in Microsoft Office Suite
Minimum typing speed of 55 WPM (Typing test required)
Strong spelling and written communication skills
Exceptional attention to detail and organizational skills
Positive, team-oriented attitude with a strong work ethic
Comfortable working in a fast-paced environment
Professional demeanor and strong customer service skills
Excellent phone etiquette
Key Skills:
Data Entry Accuracy
Legal Research
Communication & Follow-Up
Workflow Management
Customer Service
Time Management & Organization
Benefits:
Paid Time Off – 15 days per year
Paid Holidays – 8 days per year + 2 floating holidays
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Pet Insurance
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Title: Quality Auditor
Company: TRIGO Global Quality Solutions
Location: Champaign, IL
