Overview
Quality Compliance Manager Jobs in Bengaluru, Karnataka, India at Dinoxo
Title: Quality Compliance Manager
Company: Dinoxo
Location: Bengaluru, Karnataka, India
We are looking for an experienced professional to lead quality management, compliance, and risk governance across global professional services delivery.
🔹 Role Overview
This role will be responsible for defining and governing enterprise-wide quality, compliance, and risk frameworks, ensuring delivery excellence, audit readiness, and regulatory adherence across multi-region engagements.
🔹 Key Responsibilities
- Define and manage Quality Management System (QMS) aligned with ISO 9001, ITIL, CMMI, and Agile/DevOps
- Establish quality gates, assurance checkpoints, and delivery readiness reviews
- Track and improve delivery KPIs: SLA compliance, defect leakage, CSAT, escalations
- Lead RCA and CAPA for quality and customer issues
- Own compliance frameworks covering ISO 27001/27701, SOC 1/2, GDPR, and regulatory standards
- Manage risk & compliance registers across programs
- Lead internal, external, and customer audits and ensure certification readiness
- Drive process standardization and continuous improvement (Lean / Six Sigma)
- Partner with Delivery, PMO, Security, Legal, Finance, and HR teams
- Provide executive dashboards and insights on quality, risk, and compliance
🔹 Key Deliverables
- Enterprise Quality & Compliance Framework
- Standardized governance and quality metrics
- Audit reports and remediation plans
- Executive dashboards
- Continuous improvement roadmap
🔹 Qualifications
- 10–15+ years in IT consulting / professional services
- Experience in leading quality, compliance, or governance functions at scale
- Exposure to global delivery models and complex programs
- Certifications preferred: ISO, ITIL, PMP, SAFe, Six Sigma
