Overview
Quality Control Inspector Jobs in Bloomingdale, NJ at VMC Group
QA + Testing Lead (Voice, Conversational AI & Dashboards)
Location: Remote
Commitment: Part-Time to Full-Time (20–40 hrs/week)
Start Date: Immediate
Company: GenerexAI
Reports To: Founder / Product Lead
Role Summary
GenerexAI is hiring a dedicated QA + Testing Lead to own the testing, auditing, and validation of our flagship product—the Experience Window (EW)—alongside its connected COMMANDX, SMB Dashboard, and VCC Dashboard platforms.
This is a mission-critical role for someone with strong QA instincts, technical curiosity, and attention to detail. You will simulate real visitor behavior, run repeatability tests, track latency, and monitor how business outcomes flow across systems in real-time. You will lead the charge in building a repeatable testing system that strengthens our core engine including interacting with Dev team and creating a fast accountability loop for product improvement.
Responsibilities
Simulate visitor scenarios (known customer, new lead, support requests, etc.) across live Experience Window deployments
Evaluate system performance by tracking:
Latency & speed across voice, co-browse, and dashboard sync
Accuracy & consistency of LLM answers and appointment flows
Success/failure in business outcome tracking (estimates, appointments, summaries)
Monitor multiple tabs/sessions in parallel (Experience Window + COMMANDX + SMB/VCC Dashboards)
Grade flows as satisfactory/unsatisfactory, and test repeatability (3x) to surface deviations
Log issues with precision: include timestamp, screenshot, browser data, and context
Maintain and evolve our L1 → L2 QA Framework
Provide clear recommendations and test result summaries to product and dev teams
Requirements
Proven experience in QA/testing for conversational AI, chatbots, or voice-based interfaces
Experience testing dashboards, co-browsing UIs, or complex multi-tab workflows
Strong analytical and documentation skills (Google Sheets, Notion, or Airtable proficiency)
Comfortable testing live voice input/output and working with stopwatch/timing tools
Ability to simulate end-user behavior with realism and attention to edge cases
Fast learner, tech-savvy, and eager to break (and fix) things
Fluent in English with excellent communication skills
Bonus Skills
Familiarity with modern QA techniques and tools.
LLM or chatbot testing or evaluation experience (prompt behavior tracking)
Light scripting (e.g. to automate data capture or dashboard queries)
UX sensitivity: ability to identify tone, flow, or logic breakdowns
What You’ll Gain
Front-row seat in an AI-first startup redefining how SMBs engage customers
Deep exposure to a real-time voice/multi-modal responses + AI AGENT + real life business outcome + dashboard ecosystem
The chance to shape how testing & quality are defined in a dynamic, multi-agent system
How to Apply
Submit:
A short cover letter (or intro paragraph)
Links to any QA documentation, bug reports, dashboards, or tools you’ve created
Resume or profile link
We move fast. You’ll hear back within 48 hours.
Job Types: Full-time, Permanent
Pay: $20.00 – $30.00 per hour
Expected hours: No more than 40 per week
Compensation Package:
Weekly pay
Schedule:
8 hour shift
Experience:
AI chatbots: 2 years (Preferred)
Language:
English (Required)
Work Location: Remote
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Title: Quality Control Inspector
Company: VMC Group
Location: Bloomingdale, NJ
