Overview
Quality Control (QC) Supervisor Jobs in San Jose, CA at Galleher Duffy Company
About Us
Galleher Duffy represents the exciting unification of three iconic flooring distribution companies: Galleher, Tom Duffy, and Trinity Hardwood. This merger creates a single, best-in-class brand, combining decades of expertise in hardwood flooring, industry-leading installation supplies, and comprehensive product offerings from subfloor to surface solutions.
We’re seeking passionate and dedicated individuals to join us as we continue transforming the flooring distribution industry through operational excellence, outstanding customer service, and a commitment to teamwork.
Position Summary
The Quality Control (QC) Supervisor leads the quality assurance function within our Distribution Center by overseeing quality inspections that ensure inventory accuracy and outbound order quality. This role supervises Quality Assurance Associates responsible for verifying put-away accuracy, inspecting outbound shipments, and identifying opportunities to improve warehouse processes.
Working closely with Inventory Control, Receiving, and Warehouse Operations, the QC Supervisor helps maintain inventory integrity, reduce shipping errors, improve customer satisfaction, and promote a culture of quality, accountability, and continuous improvement.
This position is ideal for a hands-on leader who thrives in a fast-paced warehouse environment, enjoys coaching others, and has a passion for operational excellence.
What You’ll Do
As the Quality Control Supervisor, you will lead the warehouse quality program by ensuring products are stored accurately, customer orders meet company quality standards, and quality processes are consistently followed throughout daily operations.
Key Responsibilities
- Supervise, schedule, coach, and develop Quality Assurance Associates responsible for warehouse inspections.
- Oversee daily quality audits of put-away transactions to verify products are stored in the correct warehouse locations.
- Ensure all put-away inspections are completed accurately and documented in accordance with company procedures.
- Lead outbound quality inspections to verify orders are accurate, complete, properly packaged, and free of damage prior to shipment.
- Investigate inventory discrepancies, quality concerns, and shipping errors while partnering with Inventory Control and warehouse leadership to resolve issues quickly.
- Review inspection documentation and maintain accurate quality records within the Warehouse Management System (WMS).
- Analyze quality trends and prepare reports to identify opportunities for operational improvement.
- Collaborate with Receiving, Inventory Control, Transportation, and Warehouse Operations to improve inventory accuracy and shipment quality.
- Ensure quality holds are resolved efficiently without unnecessary delays to customer orders.
- Monitor team performance by providing coaching, training, and regular performance feedback.
- Promote compliance with company policies, quality standards, and workplace safety procedures.
- Recommend process improvements that increase efficiency, reduce errors, and improve customer satisfaction.
- Assist with additional warehouse leadership responsibilities and special projects as assigned.
What You Bring
- High school diploma or GED required; Associate degree or technical certification in Quality, Supply Chain, or a related field preferred.
- 2+ years of experience in quality control, warehouse operations, inventory control, or distribution.
- At least 1 year of supervisory or team lead experience preferred.
- Experience working in a warehouse, distribution center, manufacturing, or logistics environment.
- Strong leadership, coaching, and employee development skills.
- Excellent attention to detail with the ability to identify product defects, inventory discrepancies, and process issues.
- Experience using Warehouse Management Systems (WMS), ERP systems, or inventory software.
- Strong computer skills including Microsoft Outlook, Excel, and Word.
- Excellent organizational, communication, and problem-solving abilities.
- Ability to prioritize multiple responsibilities while maintaining accuracy in a fast-paced environment.
- Comfortable working throughout a warehouse environment and collaborating with multiple departments.
- Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday.
- Experience with flooring, tile, hardwood, stone, LVP, or other building materials is preferred.
- Bilingual (English/Spanish) is a plus.
Why You’ll Love Working Here
- Multiple affordable medical insurance plans (PPO & HSA)
- Dental and optional vision insurance
- Life insurance, short-term and long-term disability
- Optional pet insurance
- Employee discounts on flooring products
- 401(k) with a 3% company match
- Generous PTO, sick leave, and paid holidays
- Career growth and development opportunities
- A collaborative, team-oriented culture that values communication, accountability, and continuous improvement
- An organization that recognizes and rewards hard work and outstanding performance
Ready to lead quality, improve operations, and make an impact? Apply today and grow your career with Galleher Duffy!
Additional Requirements
- Must successfully pass a pre-employment background check and drug screening.
- Must possess and maintain a valid driver’s license with a clean Motor Vehicle Record (MVR).
- Employment is contingent upon successfully meeting all pre-employment screening requirements.
Pay: $34.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- How many years of experience do you have working in a warehouse, distribution, or quality control environment?
- How many years of experience do you have supervising or leading warehouse or quality control employees?
- Do you have experience using a Warehouse Management System (WMS) or ERP system?
- Have you performed or supervised quality inspections, inventory audits, or outbound shipment verification in a warehouse environment?
- Are you able to stand, walk, bend, and lift up to 50 pounds throughout your work shift?
- Do you currently possess a valid driver’s license and have a driving record that would meet employer Motor Vehicle Record (MVR) requirements?
- This position requires successfully passing a pre-employment background check and drug screening. Are you willing and able to meet these requirements?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Title: Quality Control (QC) Supervisor
Company: Galleher Duffy Company
Location: San Jose, CA
Category:
