Overview
Quality Control Technician Jobs in Hinsdale, NH at Continental Cable LLC
JOB TITLE: Quality Administrator
DEPARTMENT: Quality
REPORTS TO: Regulatory Specialist
LOCATION: Hybrid (Lincoln or Cranston), RI
BENEFITS & PERKS:
Finlays is committed to supporting the career advancement and wellbeing of our employees. We offer a range of comprehensive benefits, including a wellness program, learning and development allowance, and opportunities for mentorship and job shadowing, designed to support both personal and professional growth. We encourage continuous learning, collaboration, and the exploration of new skills and career pathways, helping you build a global network and thrive within an inclusive, supportive environment in our organization.
Other employee benefits include:
Health, Dental, and Vision Insurance
401(k) Company Matching
Eligibility for Monthly / Annual Bonuses
Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off
Volunteer / Community Involvement
DESCRIPTION:
The Quality Administrator is responsible for managing the controlled document library policies, procedures, and worksheets associated with food safety and quality, governance tasks associated with Quality training to comply with relevant quality and food safety codes of practice and providing support for the maintenance and delivery of quality-related documentation to customers.
ABOUT US:
Since 1750, Finlays has been the trusted leader in supplying tea, coffee, and botanical extracts to the world’s leading beverage brands. Focused on delivering exceptional beverage solutions, we empower our customers to create moments of joy with every sip. Our team is built on values of long-term commitment, accountability, continuous improvement, and shared success. When you join us, you’re not just taking on a job; you’re becoming part of a customer-centric culture driven by collaboration, expertise, and innovation. If you’re looking for a place to grow, share your ideas, and make an impact, we’d love to have you on our team.
RESPONSIBILITIES:
Documentation Control:
These functions include notification of updated documents, administrative formatting, and issuance of new or updated documents, OPLs, and SOPs.
Maintaining the SharePoint library and PowerApps for controlled documents that are within the scope of the Quality and Food Safety Management System.
Proactively engaging stakeholders to draft, review, and approve documents throughout the lifecycle of document control, which includes notification of updated documents, administrative formatting, and issuance of new or updated documents, OPLs, and SOPs. Stakeholders primarily include Quality, Production, Engineering/Maintenance, Sanitation, and Warehouse/Logistics.
Ensuring timely refreshing of documents per document control standard, including archiving documents no longer in use.
Coordinating with SQF Practitioners to achieve compliance with Quality and Food Safety Management System standards.
Quality training governance:
Develop and support the development of learning and training material for upload into the Finlays LEARN (learning management system) system. This includes quality, food safety, regulatory and ethical certification training.
Provide governance oversight on execution of quality, food safety, regulatory and ethical certification training.
Execute updating of data for training attended outside of LEARN, external training, webinars, seminars, planned job observations, or classroom sessions.
Support quality documentation delivery to customers:
Play a key role in fulfilling TraceGains and e-mail requests from customers to support KPI targets related to turnaround time.
Update relevant trackers or logs used to monitor responses to customers.
Provide support with refreshing customer-facing documentation to ensure these are up to date, accurate and relevant.
Provide support for delivery of the monthly Customer Documentation report.
QUALIFICATIONS & REQUIREMENTS:
High School Diploma or equivalent required.
Exceptional writing, planning, and organizational skills.
Knowledge of quality and food safety management systems would be a distinct advantage (GMP, FDA, GFSI, and SQF standards).
Intermediate computer skills: Microsoft Office, Outlook, SharePoint, and PowerApps
Experience in a similar administrative role preferred.
Proficient spoken and written English. Optional bilingual written Spanish language proficiency.
EQUAL OPPORTUNITY STATEMENT: [Use this company approved paragraph in every job post. Ensure the paragraph section is always bolded and the line containing “This position is not eligible for Visa Sponsorship” is always italicized.]
Finlays Americas is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older.
This position is not eligible for Visa Sponsorship.
Title: Quality Control Technician
Company: Continental Cable LLC
Location: Hinsdale, NH
