Overview
Quality Controller Jobs in Sharjah, UAE/Dubai at Arabian Gulf Mechanical Centre
The role holder is responsible for carrying out vehicle testing in accordance with the operation standard and assures that
customer satisfaction
is achieved ensuring that all vehicle repairs and maintenance meet Geely’s high-quality standards before delivery to the customer. They conduct thorough inspections, verify repair work, and perform road tests if necessary to ensure safety, performance, and
customer satisfaction
. By maintaining
quality control
, they help uphold Geely’s brand reputation and ensure a premium service experience.
Roles and Responsibilities
Conduct a thorough inspection of vehicles after servicing and repairs/PDI are completed – physical inspection and test-drive of the vehicle to ensure there are no issues.
Release the vehicle for return to the customer if repairs are in order or return the vehicle for additional work if issues are discovered.
Make relevant notations on the Job Card as findings.
Check the repair/PDI quality.
Assist technicians when necessary.
Coordinate with the control section and Frontline Supervisor.
Monitor the promised time and report accordingly.
Ensure adherence to proper Service Department procedures.
Report all unknown damage/failure.
Abide by UAE traffic rules and regulations.
Undertake additional related responsibilities as required.
Keeps abreast of professional developments, new techniques and current issues through continued
education
and
professional growth
.
Ensure adherence & compliance to policies, procedures, Geely’s QMA & ISO standards, Health & Safety requirements, ethical code of conduct & values.
Ensure adherence & compliance to policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct & values.
Key Accountabilities Always Achieve 100% Fix right at first time Performance Indicators (KPIS).Maintain a high level of
attention to detail
to ensure customer expectations are met or exceeded.
Contribute to
customer retention
by delivering consistent quality service.
Ensure proper housekeeping in all areas of the department.
Administer and resolve all customer service inquiries and complaints in a competent and timely manner.
Regular review of suitable training to ensure the process in development of service personnel.
Ensure proper utilization of resources.
Monitor continuously all factors affecting the operations and give suggestions for improvement.
Continuously seek opportunities for
personal and professional development
.
Key Performance Areas (KPAs)
Business & Financial Performance Customer Focus
Process Improvement
People & Culture Qualifications/Requirements/Experience Diploma or Degree in Automotive Engineering, Mechanical Engineering, or a related field.
Certification in Automotive
Quality Control
(preferred).3+ years of experience in vehicle inspection,
quality control
, or a similar role in the automotive industry.
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Title: Quality Controller
Company: Arabian Gulf Mechanical Centre
Location: Sharjah, UAE/Dubai
Category: Automotive (Quality Engineering), Quality Assurance – QA/QC (Quality Engineering)
