Overview
Quality & Customer Experience Manager Jobs in Lancaster, PA at The Wenger Group
Job Description
This position will serve all company projects throughout New York State and is classified as 100% travel. This is a corporate role and will directly to our Senior Environmental and Quality Control Manager. The Quality Control Manager will work collaboratively with the Project Managers, Estimators, Field Staff, Subcontractors, Suppliers, and Customers to track and maintain the flow of information as required for the project.
Roles / Responsibilities:
Audit actual performed work in the field against the Owners documented process.
Oversee responsibilities for all tasks assigned to Quality Control Engineer/Administrator
Conduct internal QC POD meetings daily. Include other stakeholder representatives as needed during different phases of construction.
Perform tasks/delegate work to all members of the QA/QC staff on site to ensure client testing & inspections during all phases of construction are complete.
Work to resolve QA/QC issues with the QA/QC Team and Project Management Team
Collaboratively assist in streamlining the QA/QC program across the Client Projects.
Highlight ways to enable the internal project teams to complete work according to the expected quality level.
Identify situations where QA/QC compliance may impact the progress of the Project and take or recommend appropriate actions to correct the situations.
Confirm that the CQA program aligns with the Owner’s quality and safety requirements are communicated through the chain of Contractors all the way down to the individuals doing the work.
Review all subcontractor’s and vendor’s QCP to ensure compliance with contract documents.
Administrate TWG’s Quality Assurance program overseeing all subcontractors and vendors.
Audit the QA/QC documentation process for all internal design builders including the:
System for internal and external issuing, tracking, and reporting status of contract drawings, specifications, submittals, and engineering documents to support field operations for contract administration.
System for periodic inspection or reference as required by the project team including QA/QC and CQ.
System for archive and permanent storage of submittals, drawings, and all related documents
Cross train within the Environmental, Safety and Quality Department.
To be successful in this position, you will bring:
A minimum of 7 years’ experience in quality control, with a minimum of 2 years management experience.
Bachelor’s degree, or equivalent experience in construction management, construction supervision or similar degree programs.
Previous experience in renewable energy a plus.
High attention to detail.
Strong work ethic, and the ability to handle peak work times.
Proficient use of Microsoft Office
Strong communication and time management skills
Job Type: Full-time
Pay: $70,000.00 – $90,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Quality control: 7 years (Required)
Construction management: 2 years (Required)
Ability to Commute:
Johnstown, NY 12095 (Preferred)
Ability to Relocate:
Johnstown, NY 12095: Relocate before starting work (Preferred)
Work Location: In person
Title: Quality & Customer Experience Manager
Company: The Wenger Group
Location: Lancaster, PA
