Overview
Quality Director Jobs in Ottawa, Ontario, Canada at Safariland Group
Posted Monday, March 31, 2025 at 4:00 AM
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Summary:
As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.
Duties & Responsibilities:
Own and lead the business quality management systems and programs through development and implementation of KPI’s, policies, procedures and quality standards within the ISO 9000 environment.
Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
Collaborate with the Supply Chain department in developing existing and potential new suppliers.
Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
Prepare and/or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
Implement and maintain efficient action plans for products on/off hold via the Stop Build/Stop ship process.
Support Contract Administration in responding to product quality requirements during contract award review process.
Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
Manage Product and Production Certifications and compliance – including NIJ Standard 0117.01, Regulation (EU) 2016/425 on PPE (CE Marking)
Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
Collaborate with Business Process owners to help revise documents and manage releases
Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
Manage and prepare Quality department annual budget.
Education & Experience:
10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.
Education:
BS/BA in industrial, mechanical, engineering, or equivalent training and experience.
Formal training and certification in quality systems such as ASQ, ISQM would be an asset.
Previous experience/certifications in a lean manufacturing environment and previous experience with corporate operating models.
Independent contributor with the ability to multi-task in a fast-paced environment.
Demonstrated problem-solving, negotiation, analytical and project management skills.
High degree of technical aptitude and multi-tasking capability.
Ability to lead, motivate and develop employees.
Excellent verbal and written communication skills; excellent interpersonal skills.
Competency in MS Office suite including Word, Excel Access and PowerPoint.
Must be able to obtain a positive Controlled Goods Assessment.
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Title: Quality Director
Company: Safariland Group
Location: Ottawa, Ontario, Canada
Category: Quality Assurance – QA/QC (Quality Engineering)
