Overview
Quality Engineer Jobs in Falconer, NY at SKF
About the Role:
POSITION SUMMARY
The role of the Quality Control Specialist is to ensure adequate results with audits, compliance to policy and procedures, and to provide support and direction with adherence to processes. Reviews deposit documentation for accuracy and completeness. Analyzes trends and reports them to manager for future training opportunities or regulatory/policy clarification.
Employee will have extensive contact with other bank staff and will interact in a professional and courteous manner and conduct himself/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
ESSENTIAL FUNCTIONS
Performs documentation reviews for the Bank’s deposit accounts.
Proficient in policies and procedures to provide guidance to retail staff.
Notifies and tracks all communication with branch personnel for corrective actions as necessary.
Acts as back up to Central Support in various responsibilities.
Analyzes trends and reports to manager for future training opportunities or regulatory/policy clarification.
Responds promptly to customer requests, inquiries, and complaints following through on commitments and obligations.
Proactively protects the Bank and its customers from fraudulent activity by staying current on fraud warnings and trends.
ADDITIONAL RESPONSIBILITIES
Keeps management appropriately informed of area activities and of any significant problems or complaints.
Provides superior internal and external customer service: must demonstrate self-governance, timeliness, courtesy, and respect toward customers, prospective customers, and organization personnel.
Represents the Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting Bank and customer needs.
Keeps work area organized and tidy for efficiency and to maintain customer privacy.
Completes and/or attends assigned training sessions within the assigned time frames and stays current on new operational procedures.
Attends and participates in meetings as required.
Must comply with applicable laws and regulations, include but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Duties, responsibilities, and activities may change or be assigned at any time with or without notice.
COMPLIANCE WITH THE BANK SECRECY ACT AND ANTI-MONEY LAUNDERING PROGRAM
The Bank Secrecy Act is intended to safeguard the U.S. financial system and the financial institutions that make up that system from the abuses of financial crime, including money laundering, terrorist financing, and other illicit financial transactions. The Board of Directors is committed to complying with both the spirit of the regulations and the letter of the law. All employees are expected to understand and comply with all aspects of the BSA and to perform their job duties in accordance with Bank BSA policies and procedures. Employee who willfully violate the BSA may be subject to both civil and criminal penalties and termination of employment.
About You:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent
Moderate level of product knowledge within the banking services industry.
Proficient with PC applications including Microsoft Office (Excel and Word).
LANGUAGE SKILLS
Must have the ability to communicate effectively and tactfully in difficult situations with customers or personnel. The ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compare rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions. Able to interpret a variety of technical instructions and can deal with multiple variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to sit, talk, hear, and use a computer.
Occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIORNMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional local travel.
Fast-paced environment.
The noise level in the work environment is usually quiet.
EQUAL EMPLOYER OPPORTUNITY STATEMENT
Heritage Bank of Nevada is an equal opportunity employer. Simply stated, equal opportunity means that all suitable, qualified individuals have an equal chance to compete for job opportunities within the company, regardless of race, color, religion, national origin, sex, sexual orientation, age, veteran status, disability status or any other characteristic protected by state or federal law.
What We Offer:
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!
COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
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Title: Quality Engineer
Company: SKF
Location: Falconer, NY
