Overview
Quality Food Safety Assistant Manager Jobs in Dong Nai, Vietnam at ofi Vietnam
Title: Quality Food Safety Assistant Manager
Company: ofi Vietnam
Location: Dong Nai, Vietnam
ofi (olam food ingredients), part of the Olam Group, offers sustainable, natural food products and ingredients, including cocoa, coffee, dairy, nuts, and spices. Operating in Vietnam since 1997, ofi has built a strong presence with its head office in Ho Chi Minh City, along with regional offices and seven major factories across various provinces. As the largest exporter of cashews, pepper, and instant coffee, and among the top exporters of green coffee, ofi Vietnam works closely with a vast network of farmers. With over 4,500 employees, the company is committed to performance, diversity, and talent development. Its ‘Choices for Change’ strategy targets long-term impact by 2030, focusing on prosperous farmers, thriving communities, climate action, and sustainability.
OVERVIEW
The QFS Assistant Manager will oversee all supplier quality management activities to ensure the consistent delivery of high-quality materials that meet stringent food safety and regulatory standards. This leadership role involves managing the supplier evaluation process, supervising quality assurance teams, and driving continuous improvement initiatives to uphold our commitment to food safety and product excellence.
KEY RESPONSIBILITIES
1) Quality and Food Safety Management
- Develop and maintain a food safety system compliant with BRCGS, Kosher, Halal, Organic, and other standards.
- Lead internal audits, external audits, customer audit and regulatory inspections.
- Coordinate testing, validation, and quality control activities for new products.
- Oversee system compliance with internal standards, customer requirements, and regulatory expectations.
- Ensure all documentation, procedures, and records are properly maintained and auditready.
- Manage investigation into quality incidents or non-conformance and implement corrective actions.
- Monitor and improve operational processes to strengthen quality and food safety.
- Analyze quality data, trends, and KPIs to identify improvement opportunities.
2) People Development
- Lead and train the quality and food safety team to build skills and accountability.
- Set goals, provide feedback, and promote a quality-focused culture.
3) Complaint Management and Continuous Improvement
- Oversee customer complaints, conduct root cause analysis, and implement preventive measures.
- Drive quality improvements based on audit results and feedback.
- Partner with stakeholders to balance business objectives, operational risks, and compliance requirements.
- Support issue resolution and decision-making related to product quality, compliance risks, and operational challenges.
QUALIFICATIONS
- Education: Graduated from a university in Food Technology, Chemistry, Biology, Agriculture, or related majors.
- Experience: 7- 8 years of experience in a similar position in food manufacturing companies.
- Knowledge of HACCP, GMP, SSOP, BRCGS, Kosher, Halal…
- Planning and conducting process audits.
- English skills: Good communication
- MS Skills: Word, Excel, PowerPoint
- Management and organization
- Ability to work independently, within prescribed guidelines, or as a team member.
Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs
