Overview
Quality Inspector Jobs in Mebane, NC at Airspeed LLC
Job Title
IT Change & Quality Coordinator (Intern)
Job Description
Change & Quality Coordinator Intern
Vanderlande’s North American Service Center (NASC) is responsible for the life cycle service delivery of Warehouse Automation systems for our customers throughout North America. In this position, you will work with the Change Management and NASC Service Support teams. You will coordinate change deployments, manage the NASC quality assurance program, continuous improvement strategies, process management, reporting, customer relations management, and training coordination.
Key Responsibilities:
Your responsibilities will include, but are not limited to:
Change Coordination
Quality assurance program management
Continuous improvement development and implementation
Supervise and refine the NASC ticket handling & change management processes
Provide key metric performance reporting on a recurring basis
Manage the relationships between the NASC teams and the Customers
Requirements
Proficient in Microsoft Office
Two years of customer service experience
Strong communicator, able to effectively understand and set expectations for deliverables
Able to handle time-sensitive situations, quickly set the right priorities, and maintain attention to detail
Strong team mentality and willingness to accept responsibility for project completion (Ownership Culture)
Good interpersonal, verbal, and written skills
Ability to drive process improvements
Proactive mindset
Good understanding of service desk tools and processes
Preferred Qualifications
Associate’s Degree
ITIL Certification
Title: Quality Inspector
Company: Airspeed LLC
Location: Mebane, NC
