Overview
Quality Inspector Jobs in Provo, UT at Progress Mfg. Inc.
JOB DESCRIPTION
Senior Quality Control Manager
The Opportunity
At Primally Pure, our commitment to exceptional quality is at the heart of everything we do. We are seeking a Senior Quality Manager to lead our Quality Assurance and Quality Control efforts across the organization. This individual will play a critical leadership role in developing and managing our quality strategy, ensuring that every product meets our premium standards, regulatory requirements, and customer expectations.
Key Responsibilities
Strategic Leadership + Oversight
Lead the development, implementation, and continuous improvement of quality systems, policies, and procedures across the organization.
Serve as the site authority on Quality, driving a culture of quality, compliance, and operational excellence.
Oversee all Quality personnel, including leads, technicians, and support staff; provide coaching, performance feedback, and leadership.
Acts as the main point of contact for Customer Experience, helping to address and resolve customer concerns and complaint issues in a timely and professional manner.
Quality Assurance + Compliance
Ensure compliance with regulatory, safety, and legal requirements, including GMPs and internal company standards.
Manage internal audits, customer audits, and third-party inspections; partner with cross-functional teams to prepare for and respond to inspections.
Oversee site-wide Corrective and Preventive Action (CAPA) processes, including root cause analysis and effectiveness verification.
Performance Monitoring + Reporting
Develop and present reports on key quality metrics, performance trends, and opportunities for improvement to leadership.
Track and analyze quality KPIs, including defect rates, yield, and audit findings, to identify and drive strategic improvement initiatives.
Operational Quality Management
Develop and enforce in-process quality checks and procedures during production runs to ensure consistency and high-quality outputs.
Oversee inspection of incoming raw materials and finished goods; approve or reject products based on compliance with specifications.
Ensure calibration and maintenance of measurement tools and equipment.
Process Improvement + Innovation
Collaborate with production and R&D teams to establish, revise, and improve product specifications and quality protocols.
Lead cross-functional projects to improve processes, reduce waste, and enhance product quality.
Champion continuous improvement practices and lean manufacturing principles throughout the facility.
Stakeholder Collaboration
Communicate quality expectations and standards clearly across teams.
Partner with leadership to address escalated quality concerns and customer complaints.
Support external auditor and inspector visits with documentation, reporting, and action planning.
Ideal Candidate Characteristics
Bachelor’s degree in a science-based or business-related field (required).
5+ years of progressive experience in Quality Control or Quality Assurance, preferably in a manufacturing or CPG environment.
Strong understanding of regulatory compliance (GMP, FDA, ISO standards, etc.).
Proven leadership experience managing teams and driving accountability.
Exceptional problem-solving, organizational, and analytical skills.
Comfortable working with data, metrics, and statistical process control.
Excellent communication skills — able to influence across all levels of the organization.
Passion for high-quality products and an uncompromising attention to detail.
O U R C U L T U R E
We hope that by reading through our Guiding Principles and Pure Team Ethos, that you will glean a
better understanding of what sort of a culture we seek to create and protect at Primally Pure.
P U R E P R I N C I P L E S
● Powerful, Non-Toxic Products That Work. Everyone deserves to feel confident in the skin
they’re in without compromising ingredient quality or efficacy. Our #1 goal as a company is to
formulate and produce the most effective, safest and well-made natural products available.
● Life-Changing Clean Living Education. Skin health is often a direct reflection of what’s going
on inside, and the products we use are only a piece of caring for your skin and self. We are
passionate about creating and sharing cutting-edge health information (oftentimes
unconventional/alternative in nature) to support and empower our community in lessening toxic
load and living a whole, healthful life.
● Elevated design. Our brand aesthetic is of the utmost importance, and a high level of attention to
detail, care, and expense goes into creating everything from our product labels to all of our
content, to the design of our HQ. Surrounding ourselves with elevated design in turn elevates our
creativity, productivity and output.
● Community + Connection. We strive to create a community that’s helpful, inclusive and
inspiring. Being in community with others who are on the same path can be instrumental in one’s
success or failure in adopting a new lifestyle practice. Our goal is to come alongside our
community and offer support and encouragement every step of the way.
P U R E T E A M E T H O S ( W H O W E A R E )
● Passionate: Every role at PP plays an instrumental part in sharing clean products and clean living
education with others, and that’s what motivates us to give our all each day. We are go-getters
who think outside the box and get excited about executing ideas and opportunities.
● Understanding: We communicate with thoughtfulness and kindness to our co-workers and to our
customers. We offer grace at all times, even when it isn’t deserved. We are not easily offended,
and do our best to assume that others have good intentions.
● Respectful: We respect ourselves, our co-workers, our customers, and our community. We
appreciate each person’s role on the PP Team, even if we do not fully understand it.
● Efficacious: We follow through on our responsibilities, take pride in the work we do and produce
exceptional results.
● Truth-seeking: We question conventional narratives about skincare, health and wellness. We
actively do our own research to form opinions.
● Exceptional: We are not satisfied with the status quo and go above and beyond with the high
quality products we produce, the education we create and the outstanding service we provide to
our customers.
● Ambitious: We think big and set exciting (and slightly intimidating!) goals for ourselves.
● Mindful: We are biohackers who seek to improve our health and performance. We acknowledge
that our mindset, what we put into our bodies and what we put onto our bodies all have a direct
effect on our health and happiness.
P U R E T E A M P E R K S
● Unlimited paleo snacks, supplied by Thrive Market
● Beverages (coffee, tea and DRAM)
● Team meetings
● Quarterly PP Gift Cards
● 50% off discount on employee purchases
● Frequent team workshops and other culture-building activities
● Generous time off policy
Job Type: Full-time
Pay: $110,000.00 – $120,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Application Question(s):
do you have quality management experience within the cosmetics, beverage or food industry?
Experience:
Managing quality department: 5 years (Required)
Work Location: In person
Show more
Title: Quality Inspector
Company: Progress Mfg. Inc.
Location: Provo, UT
