Overview
Quality Management Lead /Quality Assurance Lead (SPX Express) Jobs in Bangkok, Bangkok City, Thailand at Shopee
Title: Quality Management Lead /Quality Assurance Lead (SPX Express)
Company: Shopee
Location: Bangkok, Bangkok City, Thailand
Job Description
Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
Lead initiatives to enhance audit methodologies, including streamlining audit processes.
Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
Guide, coach and support subordinates and operations at all levels as required.
Requirements
Bachelor’s degree in a related field.
3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
Strong analytical and problem-solving skills with experience in data-driven decision making.
Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
Proficient in project management tools (e.g., Google Workspace)
Ability to work collaboratively in multicultural environments and adapt to changing priorities.
Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems
Fluent in both Thai and English.
End-to-end ownership for initiatives is expected
Strong Leadership skill
