Overview

Quality Manager Jobs in New York, United States at Korn Ferry

Title: Quality Manager

Company: Korn Ferry

Location: New York, United States

Korn Ferry has partnered with our client on their search for Quality Manager

Position: Quality Manager

Company: Confidential

Location: Northeast, US

THE OPPORTUNITY

The Quality Manager, reporting to the Operations Plant Manager, will lead a dedicated 7-person team within a complex, fast-paced manufacturing environment. The role offers significant visibility, including direct exposure to the CEO—and the chance to drive measurable improvements in quality systems, customer responsiveness, and cost prioritization. With a hands-on leadership approach, you’ll shape a world-class organization focused on material excellence and operational integrity, working alongside passionate professionals committed to continuous improvement. This opportunity is ideal for a business-minded quality leader who thrives on strategic influence and team development. This position offers both challenge and upward mobility.

KEY RESPONSIBILITIES INCLUDE THE FOLLOWING:

  • Provide leadership and guidance to the organization relative to quality and technical aspects of products and processes.
  • Develop and implement policies and strategies to mitigate quality risks in extruded and cold-finished rod and bar products, ensuring compliance with customer specifications and regulatory requirements. Focus on continuous improvement to enhance customer satisfaction and reduce manufacturing costs.
  • Management of all Quality functions for Quality Assurance Systems, Specification Review Product Configuration, Process/Product Inspection, Test Lab Certification, Calibrations, and Manufacturing Operations, to include process engineering and growth/applications initiatives. Management of AS9100 system accreditation processes.
  • Collaborating with the commercial organization to provide highly responsive customer support, e.g. concerning specification reviews, certification requests and claims.
  • Organizing shop floor support in quality-related questions.
  • Working with Sales and Production to determine capability and quality requirements for new and existing products (aka Technical Inquiry Process). Establishing manufacturing plans and procedures to meet customer and internal requirements.
  • Drive the use of continuous improvement and operational excellence tools to drive business outcomes, included but not limited to A3’s, Hoshin Plans, Ishikawa diagrams, Visual Management Boards, Daily Management Activities and OEE reviews/reporting.
  • Facilitate Quality focused kaizen events for departments based on business needs to achieve immediate and sustainable improvements.
  • Developing and challenging a team of highly motivated technical and quality professionals to drive industry best in class. Working with Human resources to develop succession plan and strategy.
  • Improve process control through the application of APQP (Advanced Product Quality Planning) methodology.

DESIRED LEADERSHIP ATTRIBUTES

  • Proven ability to develop and mentor individuals and teams, fostering growth and capability building.
  • Strong problem-solving skills with a proactive approach to identifying and addressing challenges.
  • Demonstrated commitment to transparency, ethics, and integrity in all business practices.
  • Highly collaborative with a track record of building strong cross-functional relationships.
  • Experience in team development, including coaching, performance management, and succession planning.
  • Continuous improvement mindset.
  • Confident in challenging teams and peers to elevate performance and drive accountability.

EXPERIENCE AND PROFESSIONAL QUALIFICATIONS

  • Minimum of 3-5 years of work experience facilitating and managing lean manufacturing programs.
  • Demonstrated ability in providing leadership, achieving results, driving change and getting organizational support.
  • Strong command and understanding in metallurgical practices, in thermal-mechanical processing and heat treatment/pyrometry, material laboratory testing, nondestructive testing, statistical process control, FMEA’s, Control Plans, PPAP’s, system and special process audits etc.
  • Demonstrated proficiency in structured and systematic problem solving, using factual, data driven, logical approaches. Able to research and analyze information of considerable difficulty and draw valid conclusions.
  • Strong command of quality systems and leading change through strategic direction, as well as applicable customer specifications/requirements quality specifications, AS/EN/JISQ 9100, and ISO/IEC 17025 Quality Systems and Nadcap special processes requirements.
  • Bachelor of Science Degree in engineering (metallurgy, mechanical, chemical engineering or related disciplines, advanced technical degree is preferred.
  • ASQ, CQA, CQE, CQM, 6-sigma certifications not required but desirable.
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