Overview
Quality Manager Jobs in Rochester, NY at Atalys, LLC
Quality Assurance Specialist (766260)
WORK HOURS: Flexible hours of approx 17.5-20hrs/week.
LUNCH PERIOD: 1/2 hr
WORK LOCATION: 225 E. State St. Trenton, NJ 08625
EDUCATION AND EXPERIENCE:
A Bachelor’s degree, and two (2) years of experience in the field of social services such as mental health, aging or disability services, health care setting, or human services agency. Familiarity utilizing electronic health records for documentation.
Spanish proficiency strongly preferred.
JOB DUTIES:
Responsible for routine telephonic follow up with every MFP participant who has recently transitioned from a nursing home, to identify barriers to independent living (e.g. Medicaid MLTSS service issues, housing, social isolation) and to seek resolution of those issues.
Telephonic follow up with MFP participants who have returned to a nursing facility after transition to the community.
Complete follow up surveys in the MFP data management system and write detailed notes of the interaction.
Follow up via email with Medicaid Managed Care Organization (MCO) to help resolve outstanding needs identified and ensure identified barriers have been resolved.
Identify trends or recurring service delivery issues reported by MFP participants.
Provide monthly summary of outstanding needs in services identified by MFP participants.
Other related duties as assigned.
JUSTIFICATION:
This position is essential to ensure that people transitioning from nursing homes under the MFP/I Choose Home program are receiving quality services in the community and to identify gaps in services that could result in re-institutionalization.
Timeframe:
July 14, 2025 – January 16, 2026 (26 weeks)
Job Type: Contract
Pay: $29.00 – $30.00 per hour
Work Location: In person
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Title: Quality Manager
Company: Atalys, LLC
Location: Rochester, NY
