Overview
Quality Manager Jobs in United States at RemoteHunter
Title: Quality Manager
Company: RemoteHunter
Location: United States
1. About Our Client:
This organization operates in the digital health sector, focusing on transforming healthcare to improve patient experiences by eliminating surprise bills, poor quality, and high costs. It pioneered the Centers of Excellence category in digital health, achieving broad access with 90% of the U.S. population living within 50 miles of a center. Its providers rank in the top 10% nationally, with recognized impact supported by a RAND Corporation study and a Harvard Business School case study. The organization has secured over $96 million in funding from prominent investors.
2. About the Opportunit
y:The Quality Manager will lead the development and execution of the organization''s quality assurance strategy, transitioning quality assurance from a decentralized, manual process to a centralized, technology-enabled system. Reporting to the VP of Patient Care, this role ensures clinical, compliant, and compassionate patient interactions by building quality rubrics and collaborating with platform and AI teams to develop automated quality systems. The position is critical to scaling clinical and operational oversight and improving patient outcome
s.
3. Responsibilit
ies:• Design and execute standardized quality rubrics for the patient care t
eam.• Collaborate with Data & Analytics to link quality scores with business outco
mes.• Centralize quality assurance oversight to ensure consiste
ncy.• Act as subject matter expert with Platform team to develop AI-driven QA syst
ems.• Translate QA data into prioritized coaching and improvement initiati
ves.• Ensure compliance with regulatory and contractual documentation requireme
nts.• Maximize the effectiveness of existing quality assurance technol
ogy.• Evaluate patient experience to balance operational efficiency with empa
thy.
4. Require
ments:• Minimum 5 years of quality management or audit experience in healthcare, telehealth, or high-growth techn
ology.• Preferably experience in people management or leade
rship.• Expertise in QA methodologies, including rubric calibration and sam
pling.• Strong analytical skills to relate quality behaviors to outcome me
trics.• Experience with automated QA platforms and interest in AI applica
tions.• Ability to simplify complex clinical and regulatory workflows into measurable stan
dards.• Entrepreneurial mindset with resourcefulness and adaptab
ility.• Proven ability to manage multiple priorities in a fast-paced enviro
nment.• Collaborative experience across Sales, Operations, Data, and Product
teams.
5. Pay Range and Compensation
Package:• Salary range: $100,000–$125,000 depending on geography and exp
erience.• Equity and annual bonus i
ncluded.
Equal Opportunity
Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or nation
al or
igin.
Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career
page or ATS.
