Overview
Quality Manager Jobs in Pleasant Prairie, WI at Sanmina Corporation
At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.
The Enterprise Operations Quality Assurance Director will lead enterprise-wide quality initiatives with discipline, rigor, and a focus on measurable outcomes. This strategic role requires assessment of what’s working, identify where to scale or refine, and build an enterprise approach that strengthens customer outcomes, operational discipline and risk mitigation. You will report to the AVP Surveillance and Regulatory Compliance.
What you do:
Lead the reinvention of Quality across the Enterprise Operations – embedding a culture where delivering exceptional customer experiences and operational excellence go hand-in-hand.
Build and Scale a forward-thinking Quality Program that drives not just compliance, but true competitive advantage through insight, innovation, and continuous improvement.
Design and execute a quality strategy that puts the customer at the center – ensuring that every claim, policy, interaction and service meets the highest standards of accuracy, empathy and reliability.
Create modern, dynamic quality frameworks – moving beyond scorecards to deliver real-time insights, proactive risk detection, and actionable feedback that fuels smarter business decisions.
Champion the voice of the customer by connecting quality insights directly to business outcomes, customer satisfaction, brand reputation and growth strategies.
Lead, inspire, and grow a high-impact team of quality professionals, setting a vision for excellence, agility, and cross-functional collaboration.
Partner with leaders across Operations, Risk, Compliance, Claims, Customer Service, Sales and Technology to embed quality into every process, touchpoint and customer journey.
Turn data into action by driving end-to-end root cause analysis, eliminating friction points and enabling teams to proactively solve customer pain points before they escalate.
Serve as a leadership voice for quality presenting key trends, insights, risks, and opportunities to all levels of leadership
Modernize how quality measured, reported and acted upon, leveraging digital tools, automation, AI and customer sentiment analysis where appropriate.
Drive continuous improvement challenging the status quo to find better, faster and more customer-centric ways to deliver service excellence.
Elevate the company’s brand and reputation by ensuring that every customer experience reflects the organization’s promise to deliver on our promises.
Utilization of artificial intelligence tools and resources (e.g. generative AI).
What you bring:
6 or more years’ experience required: Strong analytical skills; experience in process documentation and measurement; MS Excel and Powerpoint proficiency; knowledge of basic project management practices.
Four-year degree required or equivalent work experience
You must be legally authorized to work in the U.S. and will not require immigration sponsorship for visa status now or in the future (e.g. H1-B, L-1, TN, etc). If you are currently on CPT/OPT, you are ineligible due to the need for future immigration sponsorship.
Base Salary Range $117,000 – $196,000
Actual base salary may vary based upon factors such as relevant experience, qualifications, internal equity of peers, and geographic location. In addition to base salary, this position is eligible for an annual incentive program.
What we offer:
At Allianz Life, we’re proud to provide a benefits package that supports the True Balance of our employees and their families. We offer: a choice of comprehensive medical, dental and vision plan options, flexible spending and health savings accounts, tuition reimbursement, student loan retirement program, generous annual paid leave, an outstanding 401(k) company match, and life insurance. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our generous benefits, campus amenities and inclusive, engaged culture are among the many reasons we’re routinely recognized as a top workplace employer.
73487 | Operations | Management | Allianz US Life | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other characteristics protected under applicable laws and regulations.
Join us. Let’s care for tomorrow.
#LI-RS1
Job Level:
Management
Location:
Minneapolis, MN, US, 55416
Area of Expertise:
Operations
Unit:
Allianz US Life
Employing Entity:
Allianz Life Insurance Company
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
73487
Position Cluster:
Non-Executive
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Title: Quality Manager
Company: Sanmina Corporation
Location: Pleasant Prairie, WI
