Overview

Quality Manager – Newcastle Jobs in Milford, Delaware, USA at BioTalent

Overview:

The

Quality Assurance

(QA) Lead, reporting to the Senior Director of Global Quality and Operations, will manage a team of QA professionals responsible for planning and executing quality-related projects across multiple facilities. This individual will

lead initiatives

to improve product and process quality, analyze quality metrics (e.g., customer complaints, process non-conformances, capability data), and drive

continuous improvement

efforts. The ideal candidate will bring a

proven track record

in building and leading high-performance QA teams, with a strong emphasis on

regulatory compliance

and customer

Responsibilities:

Lead strategic quality initiatives in alignment with organizational objectives and applicable regulatory standards

Develop, implement, and oversee quality systems to ensure high product quality and compliance

Drive best practices for

process improvement

, root cause analysis, and

customer satisfaction

Serve as the Management System Representative Manage and enhance quality management system elements, including document control, CAPA, internal/external audits, training, supplier quality, and

change management

Ensure conformance with applicable quality and regulatory standards (e.g., ISO certifications) across all operational areas

Develop and monitor quality performance metrics, provide analysis, and present results to

senior leadership

Maintain and administer the corrective/preventive action and non-conformance processes

Oversee and lead internal audit programs aligned with ISO and regulatory standards

Guide

continuous improvement

projects that emphasize product and process enhancements

Lead, mentor, and coach the QA team to achieve operational and professional excellence

Qualifications:

Education:

Minimum:

Bachelor’s degree in Engineering (e.g., Electrical, Mechanical, Chemical) or a scientific discipline with strong statistical emphasis

Preferred:

Advanced degree

Experience and Skills:

At least 10 years in

Quality Assurance

or a related field within a regulated industry

Minimum of 5 years in a

leadership

role overseeing a Quality Management System (QMS) in an ISO-certified environment

Certified Lead Auditor (ISO 9001) required

Familiarity with ISO 9001 and ISO 17025 standards required

Strong

project management

, organizational, analytical, and

problem-solving skills

Experience leading third-party audits and ensuring compliance with regulatory bodies

Excellent interpersonal and

communication skills

Preferred certifications:

Six Sigma (Black or Green Belt), PMP, CAPM, or equivalent

Title: Quality Manager – Newcastle

Company: BioTalent

Location: Milford, Delaware, USA

Category: Quality Assurance – QA/QC, Management

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