Overview
Quality Manager – Printing & Flexible Packaging Jobs in Serang Regency, Banten, Indonesia at APP Group
Title: Quality Manager – Printing & Flexible Packaging
Company: APP Group
Location: Serang Regency, Banten, Indonesia
At APP Group, our innovation drives opportunity, making us your gateway to a career that champions inclusivity, growth and sustainable future.
Why Join Us?
Work with international teams and gain valuable experience in a diverse and dynamic global finance environment. Be part of a leading company in the paper production industry, known for its commitment to sustainability and innovation. Engage in complex financial analysis and reporting that supports strategic decision-making and drives business success.
What You Will Experience
- Lead and manage QA, QC, and HSE activities, ensuring effective implementation of quality, safety, and environmental standards.
- Maintain and continuously improve the Quality Management System (QMS) in accordance with ISO 9001 and support occupational health & safety compliance aligned with ISO 45001.
- Establish and monitor quality control standards throughout the production process, from incoming materials to in-process and finished goods inspection.
- Ensure quality consistency across offset printing, flexible packaging, folding carton, and other packaging production processes.
- Control critical printing parameters including color calibration, ink properties, paper/substrate specifications, printing accuracy, and machine performance.
- Apply quality improvement methodologies such as Six Sigma, TQM, SPC, Lean Manufacturing, and Kaizen to reduce defects, waste, rework, and customer complaints.
- Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for recurring quality issues and production deviations.
- Develop and monitor quality KPIs, analyze trends, and use data to identify opportunities for improvement.
- Conduct internal audits, inspections, hazard analysis, and risk assessments to maintain audit and certification readiness.
- Ensure compliance with applicable occupational health, safety, and environmental regulations.
- Handle quality related customer requirements, complaints, technical discussions, and corrective action follow-up.
- Lead, coach, and develop QA/QC and HSE teams, while promoting quality ownership and a strong safety culture across production.
- Provide quality and safety training to employees and ensure consistent adherence to SOPs and operational standards.
What is Required:
- Bachelor’s degree in Engineering, Industrial Engineering, or a related field.
- Proven experience as a Quality Manager, QA Manager, or similar leadership role in a manufacturing environment.
- Strong preference for candidates with experience in Printing, Flexible Packaging, Packaging, or Offset Printing, or Folding Carton industries.
- Strong knowledge of ISO 9001; knowledge and practical exposure to ISO 45001 is highly preferred.
- Solid understanding of quality control systems and methodologies, including Six Sigma, TQM, SPC, Lean Manufacturing, and Kaizen.
- Strong understanding of printing processes, particularly color management/calibration, ink and paper/substrate properties, printing defects, and machine operations.
- Experience conducting quality audits, HSE inspections, risk assessments, and root cause analysis.
- Strong analytical capability with experience using quality KPIs and production data to drive decisions and improvements.
- Proven experience in leading and developing teams.
- Strong communication and stakeholder-management skills, including the ability to liaise with management, production teams, suppliers, auditors, and customers.
- Strong problem solving and conflict resolution skills.
- High attention to detail, integrity, accountability, and continuous improvement mindset.
- Adaptable and able to respond effectively to changing technologies, regulations, manufacturing requirements, and customer expectations.
