Overview
Quality Specialist Jobs in Hai Duong, Vietnam at Hallmark Cards
Title: Quality Specialist
Company: Hallmark Cards
Location: Hai Duong, Vietnam
The incumbent will manage quality for assigned product categories, drive process improvements, and maintain supplier relationships. This role includes evaluating testing, packaging, and quality performance to ensure products meet customer expectations as well as Hallmark’s quality and schedule requirements.
Job responsibilities:
1. Conduct quality inspections:
- Conduct inspection on finished products and ensure FR & SR of the product are checked before issue any inspection reports.
- Communicate with engineers and merchandisers to resolve quality issues.
- Train suppliers in inspection procedures and audit compliance programs, including CQS and SEP.
- Report unusual factory findings, such as strikes or financial issues, and support inspection data entry into the system.
- Travel regularly to offices and factories and provide backup support for supplementary activities as needed.
2. Provide testing support, including training, cost review, audit support, and coordination with suppliers and third-party labs on FR testing.
3. Support Inspection scheduling and data analysis when necessary :
- Plan inspection schedules across Asia, including China, Vietnam, Thailand, Sri Lanka, Indonesia, Malaysia, and India.
- Manage inspection bookings, reports, data entry, and supplier quality performance, including the QIMAone Dashboard, SEP, and monthly Target SEP reports.
- Coordinate data exchange with third-party inspection providers, including QIMA and non-QIMA inspections, Function & Reliability (FR) testing, Safety & Regulatory (SR) testing, and General Certificate of Conformity (GCC) results.
- Track TC and QC certification and renewal status and manage inspection invoices.
4. Perform other tasks assigned by the supervisor.
Job requirements:
- College degree or above in industrial, science, mechanical, production, or electronic engineering.
- Minimum 2 years’ experience in quality assurance (printing, gifts, toys); experience with international retailers preferred.
- Knowledge of ASTM/EN71 safety standards.
- Good computer skills including Microsoft Office and Outlook.
- English & Vietnamese fluency (Chinese is a plus).
- Strong planning, independence, proactive and open-minded attitude, detail-oriented, able to work under pressure and willing to learn
- Please apply with full resume and expected salary to People and Culture Department via email [email protected].
