Overview
Quality Supervisor Jobs in Dammam, Eastern, Saudi Arabia at ALPLA Group
Title: Quality Supervisor
Company: ALPLA Group
Location: Dammam, Eastern, Saudi Arabia
What You Will Enjoy Doing
Customer Service
Responsible for the handling of all customer complaints
Implements and executes analysis via professional problem solving tools
Follows up on corrective and preventive actions incl. submission to the customer
Prepares the monthly customer complain reports
Quality Assurance & Control
Supervises quality assurance/control process from incoming to finished goods
Supervises of QA/QC core functions: measure, record and report dimensional, functional and visual attributes as per specified requirements
Monitors data analysis and control (TIG/CAQ)
Creates and manages quality relevant specifications such as inspection plans, specifications, drawings and packaging instructions including its review
Assist to maintain customer approved color samples for each SKU
Defines internal specification limits in collaboration with production department
Coordinates with the related departments trials and evaluations
Responsible for the handling of all internal complaints (Non conformity records = NCR)
Supervises of outsourced testing and calibration activities
Prepare reporting in the customer complains handling tool (CCH tool)
Maintaining all Lab. Equipment in original working conditions.
Safety Awareness
Active implementation of safety concept in compliance the local regulations
People management
Executes quality meetings
Plans, directs and assigns duties of quality personnel
Ensures efficient communication (internal and external)
Prepares shift schedules via maintaining a skill level balance on all shifts
Assesses training needs of staff and ensures execution of training
Prepares the monthly Quality Performance report “KPI”
Reports the QA Key figures in eMis for monthly closing
Representation of Q team during operation meeting incl. relevant KPI updates
What makes you great
Education/ Professional Qualifications
Bachelor degree in Engineering or Chemistry field with quality background
Further qualifications/certifications in the quality field are considered a plus
Experience
Experience in plastics blow molding or injection molding
3 or more years of hands-on experience in a similar position
3 or more years’ experience in a management position in quality, preferably within plastics industry
Experience in quality lab equipment handling, chemical measurements etc.
Experience in assisting quality system audits and reports as well as the needed actions to meet the audited targets
Usage of statistical analyzes
Qualifications/ Skills/
Personal Competencies
Very good knowledge in MS office (Excel, Word, Power Point)
Excellent analytical, numerical and statistical
Strong supervision skills and ability to motivate people
Must have a strong personality and quality oriented mindset
Excellent communication skills in verbal and written English
Ability to work as part of a team
Bend and stand in difficult positions up to 12 hours
High level of energy
Flexibility
It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards
Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, strictness, accuracy and H&S standards
What you can expect working with us
A modern, familiar and international working environment in a stable and continuously growing company
Be part of a young and dynamic team
Possibility of working independently in a defined area of responsibilities