Overview

Quality Supervisor Jobs in Alpharetta, GA at Discover Staffing

Title: Quality Supervisor

Company: Discover Staffing

Location: Alpharetta, GA

Position Overview

The Quality Supervisor ensures that all products meet stringent quality standards and comply with ISO 9001:2015 requirements. This role oversees quality control processes, supervises inspection teams, and drives continuous improvement initiatives to maintain product integrity and customer satisfaction.

As the Quality Supervisor, you will be responsible for coordinating and supervising day-to-day quality operations. You will lead a team of QA Technicians and ensure all quality activities are performed in accordance with the company Quality Management System (QMS). This includes but is not limited to organizing and assigning work to shop floor quality personnel, monitoring quality performance, instructing, guiding, and assisting employees in the attainment of production and quality goals/standards developing, and mentoring team members, to exceed company goal and targets. The ideal candidate is energetic, collaborative, and forward- thinking.

This position supports federal contracts and requires adhering to government data protection standards.

Objectives

• Assess staffing requirements and make necessary adjustments to ensure adequate QA coverage

• Ensure QA employees are aware of work instructions, quality standards and regulatory requirements and document their training.

• Oversee in-process inspections, quality monitoring, test results and batch documentation for accuracy and completeness to approve product quality prior to release for sale.

• Monitor calibration programs to ensure testing equipment remains complaint and operational.

• Assist with creating, revising and implementing work instructions and other quality documentation.

• Ensure all functions and related documentation are completed accurately to meet regulatory requirements and business objectives.

• Work closely with cross-functional Departments to improve quality and operational efficiencies.

• Lead investigations with team related to deviations, non-conformances, complaints, and quality incidents

• Support audits, inspections, validation activities, and regulatory readiness.

• Other tasks as assigned by department management.

Tasks

• Conduct detailed analysis and evaluation of existing manufacturing processes, identifying areas for improvement and recommending appropriate solutions.

• Design and implement process optimization strategies to enhance efficiency, reduce cycle time and improve product quality.

• Collaborate with engineering, production, and quality assurance teams to develop and implement standard operating procedures (SOPs) and work instructions.

• Monitor and analyze process performance metrics, such as cycle time, yield and scrap rate and develop strategies to meet or exceed targets.

• Identify and implement process control measures, including statistical process control (SPC) techniques, to ensure consistent quality and reduce process variation.

• Provide technical support and troubleshooting expertise to resolve process-related issues and improve overall equipment effectiveness (OEE).

• Lead process validation activities, including protocol development, execution and documentation, ensuring compliance with regulatory requirements.

• Participate in cross-functional teams to drive root cause analysis, corrective actions, and preventive measures.

• Provide training and guidance to production teams on new processes, procedures, and equipment to ensure successful implementation and operation.

• Stay up to date with the latest advancements in process engineering technologies, methodologies, and best practices.

• Detail daily tasks involving the generation, processing, or storage of non-public data.

• Safeguard Federal Contract Information (FCI) and Controlled Unclassified Information (CUI) in accordance with FAR 52.204-21 and NIST SP 800-171 guidelines.

• Responsible for processing, labelling, and storing CUI-designated engineering and technical documents securely.

• Participate in mandatory annual security awareness training regarding the handling of sensitive government data and CMMC compliance.

Required skills and qualifications

• Strong knowledge of ISO 9001standards.

• Excellent leadership and team development skills.

• Experience with mechanical inspection and the use of equipment or tools used to perform mechanical inspection. i.e. gages, calipers, micrometers, testing meters and Coordinate Measuring Machine.

• Post-secondary education in a scientific, quality, manufacturing, or related field preferred.

• 3+ years’ experience in Quality Assurance within regulated manufacturing, medical, military or quality environment.

• 1–2 years of supervisory or leadership with team development skills

• Experience with audits, investigations, deviations, and quality documentation.

• Detail oriented with strong communication, problem-solving, and organizational skills, demonstrated through previous experience.

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