Overview

Quality Support Center Specialist Jobs in Warsaw, Mazowieckie, Poland at UPS Healthcare

Title: Quality Support Center Specialist

Company: UPS Healthcare

Location: Warsaw, Mazowieckie, Poland

UPS Healthcare is looking for:

Quality Support Center Specialist

Post location: Warsaw, Prądzyńskiego 1/3

Main Responsibilities:

Building and maintaining good and effective relationships with other departments within the company, including internal clients.

Coordinating the change control process for both local and global changes.

Handling deviations and customer complaints.

Conducting quality risk assessments.

Developing standard operating procedures and work instructions.

Collaborating on reviews of policies, procedures, regulations, and specific work instructions.

Conducting training within the area of expertise.

Monitoring action plans and reporting delayed action plans to the next management level.

Providing data and support for quality management system reviews within the area of responsibility.

Reporting and evaluating data from the electronic quality management system.

Supporting internal and regulatory audits within the area of expertise.

Identifying areas for improvement and communicating recommendations to the supervisor.

Participating in regular performance management meetings to support the high efficiency of the Quality Support Center.

Candidate Requirements:

Bachelor’s degree in a scientific or natural sciences field.

Fluent English proficiency in both spoken and written communication.

Experience with Microsoft Office applications (Excel, Word, Outlook, PowerPoint).

Preferred Qualifications:

Experience working with GDP, GMP, ISO 9001, and ISO 13485 regulations.

Experience in deviation management and change control.

Experience in warehousing and distribution processes.

Experience working with an electronic quality management system.

Attention to detail and adherence to quality standards.

Ability to identify potential process gaps and propose possible improvements.

Strong organizational skills and ability to meet deadlines.

Proficiency in Spanish (spoken and written).

Flexibility in working hours – the role may require work outside of the 09:00-17:00 schedule.

We offer:

Subsidies for sports activities.

Hybrid work mode (1 day HO per week) + 24 days of occasional remote work per year.

Private medical care.

Life insurance.

Benefits from the Company Social Benefits Fund.

Employee Pension Plan (PPE).

Work in an international company with a stable market position.

Opportunities for professional development and self-fulfillment – internal promotion policy.

Please send your CV in English.

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.