Overview
Quality Tech I Jobs in Shawano, WI at Komatsu
Position Summary:
The Quality Assurance & Data Manager is responsible to coordinate research and assessment activities that provide data to support and enhance decision-making, strategic planning, outcomes assessment, accreditation and external reporting. Serves as liaison between departments and community constituents; and provides support to the management team for the implementation of programs and services.
Essential Duties and Responsibilities:
Plan, organize, coordinate, oversee, direct, and evaluate program operations and services to ensure consistent implementation of programs and services.
Support the quality and efficiency of program data (e.g. reduce redundancy).
Coordinate timely, accurate and detailed program data for purposes of continuous improvement (e.g. standardizing the methods for data collection, innovation, strategic planning, contract performance measures, coordinating completion of the annual Program Information Report (PIR)).
Inform the Operations Director of any compliance related issues.
Facilitate management data meetings.
Identify program strengths and opportunities for change.
Assist the management team in developing and implementing improvement plans (e.g. School Readiness goals, Teaching Strategies Gold assessment data, etc.
Support the delivery of quality early education services in an efficient and effective manner.
Collaborate with the management team to coordinate and plan professional development for direct service personnel (e.g. Child Development Associate Cohort (CDA) and CPR/First Aid)
Matching database capabilities to ongoing monitoring and reporting needs (e.g. Child Plus reports for reports to the Board of Directors).
Advocate, market and network on behalf of the Agency with the community at large and other stakeholders.
As assigned, develop reports based on their Planning Time Table (e.g. reports to the Board of Directors, School Readiness reports, Child Plus reports, etc.).
As assigned, manage record retention schedule (e.g. schedule disposal of old child files during the summer, etc.).
Provide leadership and guidance to program staff to promote a collaborative work environment, open and shared communication and a dedication to meeting established goals and objectives.
Review and evaluates Agency programs, policies, and procedures and recommend changes to correct identified problem areas and continually improve effectiveness and efficiency of program operations.
Non-Essential Duties and Responsibilities:
Perform all other related tasks as necessary and appropriate.
To maintain a commitment to professionalism:
Attend meetings, staff pre and in service trainings, and other trainings, as required.
Provide leadership and maintain effective working relationships with staff, parents, consultants and the general public.
Practice reliability and dependability and maintain a professional attitude in all aspects of employment, as outlined in the Agency’s Operation Plan and the Code of Conduct.
Maintain accurate organized paperwork as defined by policy and procedure.
Engage in ongoing staff development to improve personal and professional skills.
General Expectations:
Promote and commit to the philosophy and mission of SKCDC.
Adhere to attendance requirements.
Work in harmonious relationships with all employees, applicants, co-workers, management, clients, community partners and visitors.
Maintain confidentiality and protect the Agency by keeping information concerning clients, employees and the Agency itself confidential.
Client-Centered Focus: Conduct that demonstrates commitment to providing excellent service to recipients of SKCDC services.
Personal and Professional Conduct: Actions characterize high ethical and moral standards and behavior towards others at work and that portray the organization in a positive and professional manner.
Teamwork: Conduct through which working relationships are effectively established and continuously improved.
Initiative/Creativity: Conduct demonstrating originality and imagination to identify new, efficient, useful methods or improvements to implement SKCDC philosophy.
Technology: Use technology effectively, as appropriate to the position.
Comply with human resource laws, policies, procedures, and practices.
Physical Requirements:
The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit, including prolonged sitting; repetitively use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms and talk, see and hear; and lift and carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in office settings, including visits to SKCDC locations and meetings in the community. Noise level is quiet. Frequent in state travel by car, and occasional out of state travel.
Qualifications Needed for Position:
Experience and Skill Requirements: The following experience and skills are considered essential:
Minimum of five years of work experience in program management involving public relations, child care, child development, and/or education. Must have supervised the work of others.
Ability to direct, oversee, and evaluate the work of others.
Ability to develop and implement program plans, budgets, goals, objectives, and controls.
Ability to analyze and interpret fiscal information from reports and assess the implications on Agency programs and operations.
Ability to collect and analyze information, reach logical conclusions, and make sound decisions and recommendations.
Ability to communicate effectively orally and in writing, including report writing.
Ability to effectively plan, develop, oversee, and evaluate Agency programs.
Ability to develop, implement, and evaluate program policies, goals and objectives.
Ability to establish and maintain effective working relationships.
Knowledge of applicable federal and state laws, rules, regulations and licensing requirements.
Knowledge of Agency programs, policies, procedures, and guidelines.
Knowledge of child development theory and principles; and family dynamics.
Knowledge of staff development theories and principles.
Knowledge of modern management theory, principles, and practices.
Knowledge of functions, programs, and resources of community groups concerned with child care and/or child development.
Must have knowledge of computer applications relative to the software utilized by the Agency and a general knowledge of computer functions.
Must possess a valid Maine driver’s license with a good driving record and must have an adequately insured vehicle, if conducting Agency business.
Minimum Education Requirements: The following education requirements are considered essential:
Bachelor’s Degree in Early Childhood Education, Public/Business Administration or related field, or the equivalent in education and prior related work experience, required.
Experience may be substituted for education on a year-for-year basis.
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Title: Quality Tech I
Company: Komatsu
Location: Shawano, WI
