Overview

Quality Tech Support Jobs in Rocky Mount, VA at Cavco – Rocky Mount

Primary Responsibilities:

  • Documentation & Reporting
  • Accurately file daily offline checklists and associated paperwork.
  • Maintain and run DEACOM service reports on a weekly basis.
  • Handle SSA and RTS reports and log manager walk data.
  • Manage tool logs and load loose pictures for tracking.
  • Complete and update CCI reports weekly after PFS inspections.
  • Homeowner Packet Preparation
  • Accurately create homeowner packets
  • Include AC selection, duct/BTU/furnace/wind zone/temperature information.
  • Create CDs and labels for homeowner packets.
  • Record Retention
  • Walk the lower lot daily and document issues; forward findings to appropriate departments.
  • Input water line pressure testing and log electrical, plumbing, and gas test data.
  • Identify duct square footage and furnace sizing.
  • Log and track duct testing.
  • Tool and Equipment Management
  • Maintain and manage all QA tools: hi-pot testers, meters, gauges, scales, and hand tools.
  • Log hi-pot tool data (send-off, storage, etc.).
  • Keep the duct sizing chart and tool inventory updated.
  • Efficiently weigh houses
  • Process Improvement & Communication
  • Participate in and log 5S walks, update associated spreadsheets and notes.
  • Act as a 5S liaison between department heads and General Manager (GM).
  • Help conduct label inventory
  • Administrative and Training Support
  • Perform accurate data entry as needed across all systems.
  • Serve as E-Learning moderator for UKG corporate training classes.
  • Additional duties as required by Supervisor

Pay: $20.90 – $22.80 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Title: Quality Tech Support

Company: Cavco – Rocky Mount

Location: Rocky Mount, VA

Category:

 

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.