Overview
Quality Tech Support Jobs in Rocky Mount, VA at Cavco – Rocky Mount
Primary Responsibilities:
- Documentation & Reporting
- Accurately file daily offline checklists and associated paperwork.
- Maintain and run DEACOM service reports on a weekly basis.
- Handle SSA and RTS reports and log manager walk data.
- Manage tool logs and load loose pictures for tracking.
- Complete and update CCI reports weekly after PFS inspections.
- Homeowner Packet Preparation
- Accurately create homeowner packets
- Include AC selection, duct/BTU/furnace/wind zone/temperature information.
- Create CDs and labels for homeowner packets.
- Record Retention
- Walk the lower lot daily and document issues; forward findings to appropriate departments.
- Input water line pressure testing and log electrical, plumbing, and gas test data.
- Identify duct square footage and furnace sizing.
- Log and track duct testing.
- Tool and Equipment Management
- Maintain and manage all QA tools: hi-pot testers, meters, gauges, scales, and hand tools.
- Log hi-pot tool data (send-off, storage, etc.).
- Keep the duct sizing chart and tool inventory updated.
- Efficiently weigh houses
- Process Improvement & Communication
- Participate in and log 5S walks, update associated spreadsheets and notes.
- Act as a 5S liaison between department heads and General Manager (GM).
- Help conduct label inventory
- Administrative and Training Support
- Perform accurate data entry as needed across all systems.
- Serve as E-Learning moderator for UKG corporate training classes.
- Additional duties as required by Supervisor
Pay: $20.90 – $22.80 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Quality Tech Support
Company: Cavco – Rocky Mount
Location: Rocky Mount, VA
Category: