Overview
Quality Technician Jobs in Toronto, Ontario, Canada at Atlantic
Posting Details
Job Details
Description
Purpose:
The Quality Technician will assist the Quality Manager to meet the company goals and maintain quality standards through administrative support, utilization of standardized quality control tools and procedures, and integration of best practices.
General
Job Duties:
Assist in entering customer complaints (NODs) into the Quality system (QXP). Assign NODs to corresponding department/supervisor and supply them with any samples provided with the complaint.
Issue required paperwork for defective product to be picked up at the customer’s location;
Issue a request for customer credit for the returned product (approve RGA) and submit to Invoicing Clerk for processing.
Assist in investigations of identified quality non-conformances.
In the absence of Inventory Coordinator, verify returned product quantity, obtain a sample (if not previously supplied by Sales correspondent).
Obtain information from Amtech, CTI, or QXP systems, such as, but not limited to: order production information, invoices, delivery receipts, roll numbers used on the order, complaint summaries, etc. Present the obtained data in spreadsheet and/or graphical format as required.
Generate monthly Quality report graphs using templates provided;
Update Quality boards at production machines with Quality-related information monthly.
Collaborate with various departments to complete the above tasks, and perform any other administrative duties as required Applies statistical process control (SPC) methods for analyzing data to evaluate the current process, process changes and production goals.
Participate and engage in Quality Work Groups, and Daily Operations Reviews; develop an understanding of Atlantic operations to provide knowledgeable, concise information through all methods of communication.
Complete GEMBA walks, cooperating with plant management to report and assist in ensuring a culture of Quality, Food Safety and Health safety.
Collaborate with CI engineers in developing enhanced processes and procedures.
Back-up for this position is a Quality Technicians from alternate plants when required or as designated by the Quality Manager.
Assist in Filing documents, checklists, etc., including production paperwork.
Other duties as required.
Experience/
Qualifications:
University/College education in Quality
Minimum 3 years Quality experience required
Experience in a manufacturing environment is an asset
Thorough knowledge of HACCP requirements and other quality programs
Excellent communication and presentation skills
Strong organizational skills and high level of attention to detail
Proficient in the use of computer software programs, including Microsoft Office
Able to work with minimal supervision and solve problems independently
Must have good people skills
This outline of job duties is to be considered the main duties essential to perform the job. It is not intended to limit or restrict any other duties that may be added, deleted or prescribed during working hours.
Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact
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Title: Quality Technician
Company: Atlantic
Location: Toronto, Ontario, Canada
Category: Quality Assurance – QA/QC (Quality Control / Manager, Quality Technician/ Inspector), Manufacturing / Production
