Overview
Quality Technician Jobs in Memphis Metropolitan Area at Randstad Enterprise
Title: Quality Technician
Company: Randstad Enterprise
Location: Memphis Metropolitan Area
The Quality Engineer Technician 2 is responsible for supporting the daily functions of the Quality organization, including participation at Material Review Board (MRB) in the evaluation and disposition of potentially non-conforming product, investigation of non-conformances through root cause analysis, and generation and management of non-conformance records (NCRs). The Quality Engineer Technician 2 is expected to be capable of performing routine product inspections per procedure using various visual and dimensional techniques. The Quality Engineer Technician 2 is expected to be able to own and drive quality investigations and inspection and process improvements through fundamental root cause analysis and statistical techniques. The Quality Engineer Technician 2 may be cross-trained to assist in Quality Control functions as needed to support business functions. This individual must have a strong understanding of manufacturing and quality principles, strong communication and time-management skills, proficiency in ERP, CAD, and PLM software systems, and a keen attention to detail.
RESPONSIBILITIES
- Generation of inspection documents per Quality Engineer instruction, including Inspection Procedures and Drawings, within industry-standard software (NX Unigraphics, e.g.).
- Participation at MRB in evaluation and disposition of potentially non-conforming product.
- Assist in management of the inflow, outflow, and inventory of non-conforming material within the MRB cage.
- Initiation of NCRs and documentation of investigation and risk assessment within industry-standard software (SmartSolve, e.g.).
- Drive root-cause analysis of NCRs, defect trends, and process deviations through analytical or statistical means.
- Review and interpret production documentation and non-conformance records for compliance to internal and external standards and coordinate with operations, engineering, and quality to resolve discrepancies.
- Collaborate with operations, engineering, and quality assurance teams to escalate and resolve quality issues and implement process improvements.
- Perform routine production or First Article Inspections (FAIs) per Quality Engineer direction by utilizing attribute and variable measurement equipment/gauges to inspect raw materials or product per specification.
- Inspection may require the use of highly technical equipment (Vision systems, CMMs, e.g.).
- Retrieve, summarize, and report on quality and business data and metrics during daily production huddles and meetings.
- Support Change Control process through generation of Engineering Change Requests (ECRs), creation of redline drafts, and coordination with Quality Systems.
- Assist in the development and execution of empirical studies, including MSA, GRR, process characterizations, and validations.
- Possesses the ability to tabulate and analyze data using elementary statistical techniques. May require the use of industry-standard statistical software (Excel, Minitab, etc.)
- Assist in the improvement and development of inspection techniques and implementation of new technology.
- May require the development or manipulation of CAD models and programming within industry standard inspection systems (Starrett, VICI, Keyence, e.g.).
- Assist in the authorship and development of quality SOPs, Work Instructions, etc.
EXPERIENCE
- High school diploma or equivalent required. Associate degree or higher in technical discipline preferred.
- 4-10 or more years of experience in a related technical field required.
- Prior experience in a manufacturing or quality control environment preferred.
- License/certification: ASQ certification (CQT, CQI, etc.) or Six Sigma Green Belt or higher preferred
REQUIREMENTS
- Strong understanding of good manufacturing practices (GMP) and good documentation practices (GDP).
- Must be able to communicate effectively, both verbally and in writing.
- Effective project and time management, able to work independently and within a cross-functional team environment, including interaction with management, production associates, and external suppliers of equipment and materials.
