Overview
Quality Technician – Complaint Investigation Jobs in Valencia, CA at REQ SOLUTIONS PVT LTD
Job Title: Quality Technician II (Medical Device)
Duration: 12+ Months (Possible extension)
Location: Valencia, CA 91355
Hybrid Role with full onsite as needed
Responsibilities:
- Support the Complaint Investigation Services (CIS) Laboratory by performing technical investigations of returned medical device complaints, documenting results, and supporting complaint handling activities in a compliant and timely manner.
- Perform investigations, testing, and analysis of returned complaint products.
- Document findings and investigation result in applicable quality systems.
- Ensure product traceability and proper handling of returned products.
- Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support investigations.
- Support complaint trending, and risk reviews as needed.
- Maintain laboratory equipment, calibration records, and work areas.
- Assist with updates to procedures, work instructions, and process improvements.
- Maintain compliance with quality system, safety, and training requirements.
- Support product decontamination activities, including handling, processing, and documentation of returned products as required.
Education/Experience:
- Associate degree in a technical or scientific field, or equivalent combination of education and experience.
- Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or a related field.
- Strong troubleshooting, documentation, and organizational skills.
Preferred:
- Experience with complaint investigations, failure analysis, or laboratory testing.
- Knowledge of medical device quality systems and complaint handling processes.
- Experience with product decontamination, biohazard handling, or returned product processing.
#REQNon-IT
Job Type: Contract
Pay: $30.00 – $32.00 per hour
Work Location: Hybrid remote in Valencia, CA 91355
Title: Quality Technician – Complaint Investigation
Company: REQ SOLUTIONS PVT LTD
Location: Valencia, CA
Category:
