Overview
Quality Technician – Weekend Days Jobs in York, PA at Church & Dwight
About Panasonic Well:
Panasonic Well is a venture and business incubator from the Panasonic Group focused on pioneering new health and wellness solutions by connecting hardware, software and services through industry-leading, responsible AI. We are committed to building an ecosystem of technology that improves well-being for every generation.
Panasonic Well operates in the US as Panasonic Well LLC and in Japan as a division of Panasonic Holdings Corporation.
About The Role:
As a Senior Manager for Quality Engineering at Panasonic Well, you’ll lead a team of high performing quality assurance professionals in assuring the overall quality of Panasonic Well product offerings including Umi (our health and wellness coach) and the underlying platform. You’ll partner with the other engineering leaders, SRE, and Security to ensure that Panasonic Well and our customers are protected against unexpected outcomes, especially in the AI (non-deterministic) space. This role is accountable for the full quality strategy and responsible for AI-based testing, automated testing, and manual testing as needed; this role will partner with engineering, SRE, and security to ensure unit tests, observability, and security assurance practices are followed.
In this role, you will report directly to the Global Head of Engineering and AI and will play a critical role in the Engineering Leadership team.
What You’ll Get To Do:
Lead a team of QA engineers, mentoring talent and fostering a culture of quality throughout the development lifecycle
Ensure quality across Panasonic Well’s main product offerings including Umi, an AI-powered wellness coach, partnering with key engineering, SRE, and Security leaders.
Develop comprehensive testing strategies for AI-powered applications, including evaluation frameworks that measure model performance and reliability
Partner with Product and Engineering teams to define quality metrics that balance product innovation with reliability
Design and implement automated testing infrastructure that scales with our AI products
Establish processes for regression testing, user acceptance testing, and continuous quality improvement
Analyze quality metrics to identify trends and recommend improvements to products and processes
Stay current with emerging QA methodologies and tools particularly relevant to AI systems
Design and implement robust evaluation benchmarks for large language model capabilities, safety, and alignment
Develop testing frameworks to detect and mitigate harmful model outputs, hallucinations, and potential misuse risks
Collaborate with research teams to translate frontier AI safety research into practical testing methodologies
Stay informed of the AI teams’ systems to measure and track model performance across diverse use cases and deployment scenarios
Lead red-teaming exercises to identify potential vulnerabilities in AI systems
Define clear criteria for model release readiness from a quality and safety perspective
Create scalable processes for human evaluation of model outputs across multiple dimensions
What You’ll Bring:
10+ years of experience in Quality Assurance, with at least 7 years in a leadership role
Demonstrated experience developing testing strategies for AI/ML-powered applications
Strong understanding of AI evaluation frameworks, agentic AI, prompt testing, and alignment methodologies
Experience with automation frameworks and CI/CD pipelines
Excellent communication skills and ability to collaborate across technical and non-technical teams
Track record of building and scaling QA processes in fast-paced environments
Bachelor’s degree in Computer Science or related field (or equivalent experience)
Expertise driving and delivering testing solutions for complex AI/ ML technology programs or products from inception to delivery. Including technical program/project management for consumer software products with AI, Data, and Cloud Infrastructure backgrounds. Health, lifestyle, and wellness experience is a plus.
Strong collaboration and communication skills.
Experience in working with cloud-based platforms and services.
Excellent written and verbal communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders effectively.
Demonstrates critical thinking capabilities with strong attention to detail.
Understands and deals well with rapid development cycles and constant change remains flexible and calm when facing uncertainty.
Has the ability to find innovative ways to resolve problems both technical and processes.
Preferred qualifications:
Experience with large language model evaluation and testing
Familiarity with AI safety and alignment concepts
Knowledge of testing tools specific to machine learning systems
Experience in a high-growth tech company
Experience with model monitoring and observability in production environments
Knowledge of relevant regulatory considerations and standards for AI systems
Experience working directly with machine learning practitioners and AI researchers
What We Offer:
At Panasonic Well, we believe that the future of work is flexibility. Like many other leading Silicon Valley based businesses, we follow a hybrid workplace model post-pandemic. We believe this model is consistent with our goals of fostering a highly collaborative culture, promoting employee well-being, and developing a workplace that is engaging, equitable, and innovative.
Local (Bay Area) employees are expected to come into the office on Mondays & Wednesdays and optional on the other days of the week. Fully remote (Work From Home) employment may be available for select positions.
Grade level and salary ranges are determined primarily through the scope and complexity of the role along with a review of the applicant’s experience and skills, as well as alignment with geographic market data and equity with other team members.
Employee benefits include:
Competitive compensation
Comprehensive benefits (Medical, Dental, Vision, HSA, FSA)
401(k) with employer match
Life & Short Term Disability Insurance
Supplemental Medical Coverage
Unlimited Vacation & Accrued Sick Leave
12 Company Holidays
Paid Maternity & Parental Leave
Paid Caregiver Leave
Employee Assistance Program
Group and 1-on-1 Career Coaching
Pet Insurance
Casual Dress Code
Catered Lunch & Snacks
Discounts on Panasonic products
Company Social Events
We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. All candidates must have valid authorization to work in the U.S. Thank you for your interest.
Title: Quality Technician – Weekend Days
Company: Church & Dwight
Location: York, PA
