Overview
Revenue Management QA Analyst I – Financial Counseling Jobs in Orlando, FL at Orlando Health
Position Summary:
About Orlando Health:
At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Position Summary:
Performs daily audits/analysis and outcome assessments on accuracy of patient data, both system-related and process-related, for Revenue Management departments and for operational areas that impact patient registration, billing and/or collections.
Responsibilities:
Essential Functions:
Reviews appropriate reports and databases to monitor patient account errors and track trends/errors.
Maintains reports, statistics and documentation as assigned.
Establishes communication protocols with customers to provide ongoing feedback regarding accuracy/errors.
Communicates individual and departmental scores/trends to the department manager and to managers/supervisors within
Revenue Management or other operational areas as appropriate.
Assists and supports the implementation of process improvements, both intradepartmental and interdepartmental.
Reports issues identified during the audit/analysis process, including those pertaining to charge management and compliance, the
department manager for appropriate resolution.
Assists in expediting issue resolutions as assigned.
Participates in the communication process between the department manager, the Revenue Management Applications Teams, and
Trainers.
Maintains the integrity of the Master Patient Index (MPI) by ensuring each patient has one medical record number making
necessary changes in all impacted Orlando Health systems.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Participates in corporate downtime recovery and emergency intakes as assigned.
Participates in all requirements of the Professional Development Program focusing on systems, reimbursement and customer
service.
Qualifications:
Education/Training:
High school graduate or equivalent.
Licensure/Certification:
None.
Experience:
Two years of Revenue Management / HIM experience.
Title: Revenue Management QA Analyst I – Financial Counseling
Company: Orlando Health
Location: Orlando, FL
Category:
